Sydney Vanhecke
Summary
Dynamic professional with a proven track record at United Parcel Service, excelling in team management and safety compliance. Skilled in problem-solving and effective communication, I foster a positive work environment while ensuring operational efficiency. Recognized for training and developing employees, I bring a strong work ethic and adaptability to every challenge.
Overview
9
9
years of professional experience
Work History
Smoothie King
New Albany
01.2025 - Current
- Ability to accurately recite custom orders
- Communicate information and knowledge to customers
- Manage a team of part time employees for successful shifts (non-union)
Frontline Supervisor
United Parcel Service
Louisville
09.2021 - 12.2024
- Manage ramp personnel (6 to 10 people) (union based)
- Inspect interior of airplane for safety
- Ensure employees are following safety protocol
- Payroll handling
- Ensured compliance with safety regulations and operational procedures to maintain a smooth workflow and time departures
- Acted as a point of contact for employee concerns, providing guidance and resources to resolve issues promptly.
- Identified appropriate solutions to minimize issues and quickly solve problems.
Package Handler
United Parcel Service
Louisville
10.2017 - 09.2021
- Inspection of packages for damages
- Contribute to a positive, team-oriented work environment
- Uphold Safety standards, and Production standards
Crew Trainer
McDonald's
Louisville
06.2016 - 06.2018
- Expediting food orders
- Checking for accuracy and quality of food order
- Cashier handling financial transactions
- Training new team members on proper company processes and procedures
Seasonal Host
Olive Garden
Louisville
06.2017 - 10.2017
- Host and seat customers according to their party size
- Ensure customer receives quality service
- Report to assistant manager about restaurant
Education
Associate of Applied Science -
Owensboro Community And Technical College
Owensboro, KYSkills
- Effective detail written and verbal communication skills
- Utilize interpersonal skills to build relationships
- Demonstrate a strong work ethic and integrity
- Ambitious
- Knowledge and experience in Microsoft Word, Excel, and Outlook
- Ability to handle stressful situations
- Manage teams/groups
- Customer service
- Time management
- Dependable and responsible
- Flexible and adaptable
- Public speaking
- Multitasking Abilities
- Team building
- Payroll administration
- Project management
- Safety compliance
- Problem solving
- Employee training
- Effective communication
- Organization
- Quality assurance
- Good Telephone Etiquette
Timeline
Smoothie King
01.2025 - Current
Frontline Supervisor
United Parcel Service
09.2021 - 12.2024
Package Handler
United Parcel Service
10.2017 - 09.2021
Seasonal Host
Olive Garden
06.2017 - 10.2017
Crew Trainer
McDonald's
06.2016 - 06.2018
Associate of Applied Science -
Owensboro Community And Technical College