Sydney Wilcox
Cincinnati,OH
Summary
A seasoned Store Manager at Big Dogs Pizza, I excel in multitasking and leadership, ensuring smooth store operations and stellar customer service. Skilled in Microsoft Office and conflict resolution, I've successfully mentored staff and enhanced customer satisfaction, demonstrating a proactive approach and a positive attitude in a fast-paced environment.
Overview
4
4
years of professional experience
Work History
Store Manager
Big Dogs Pizza
08.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with out buyers.
- Led and supported store employees in a fast-paced setting by communicating clearly and providing constructive feedback.
- Assisted with hiring, training and mentoring new staff members.
Education
High School Diploma -
Lakota West High School
West Chester, OH05-2023
Skills
- Customer service & Conflict resolutions
- Customer relations
- Multitasking & organization
- Friendly & positive
- Employee training
- Store opening and closing
- Staff Training & Leadership
- Microsoft Office (Excel, Word, PowerPoint)
- Employee scheduling
- Time Management
Languages
American Sign Language
Limited Working
Timeline
Store Manager
Big Dogs Pizza
08.2021 - Current
High School Diploma -
Lakota West High School
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