Sydney Young
Caneadea,NY
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server/Bartender
The Pub
03.2023 - 06.2023
- The Pub was formerly Brasserie Amie and they decided to change concepts and I was asked to come back after the renovations where done. My roles where the same at both restaurants.
Server/Bartender
Brasserie Amie
06.2022 - 12.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items. As well as balancing the till at the end of each shift for the entire restaurants sales and dividing up tips evenly for the tip pool.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server and Banquet Server
Great Wolf Lodge
09.2019 - 05.2022
- I worked here on and off through the pandemic
- Great wolf lodge is where I first started serving and where I learned a lot about alcohol, wine and wine service, how to properly describe dishes, and how to give respectful and courteous service while still making a connection.
- I was responsible for my own cash bank and handling my own cash drop at the end of each shift.
Shift Manager
3 Bums Pizza
12.2017 - 01.2020
- During my time at 3 bums pizza I worked my way up from a cook to a shift manager
- My daily responsibilities would include prep, cooking orders, organizing deliveries, cashing people out, closing out the drawer at the end of the night, etc.
Education
MBA - Advertising And Public Relations
Rochester Institute of Technology
Rochester, NY05.2025
Associate of Arts - General Studies
Northwestern Michigan College
Traverse City, MI12.2021
Skills
- Bartending
- Serving Experience
- Food Service
- Special Requests and Substitutions
- Conflict and Complaint Resolution
- Cash Register Operations
- Wine Service
Certification
- Bar Smarts professional certificate in mixology
Timeline
Server/Bartender
The Pub
03.2023 - 06.2023
Server/Bartender
Brasserie Amie
06.2022 - 12.2022
Server and Banquet Server
Great Wolf Lodge
09.2019 - 05.2022
Shift Manager
3 Bums Pizza
12.2017 - 01.2020
MBA - Advertising And Public Relations
Rochester Institute of Technology
Associate of Arts - General Studies
Northwestern Michigan College
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