Sydney Rakoczy
Fargo,USA
Summary
Compassionate, experienced case manager seeking position with a organization to utilize knowledge of managing complex caseloads to provide comprehensive and productive support to communities in need. Driven by a desire to make an impact to help each client exponentially improve their mental, physical, and emotional well-being through person-centered care and access to resources.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Case Manager
Community Medical Services
08.2019 - Current
- Managed case load of 650 patients seeking opioid treatment by offering connection to community resources to assist in their improved well-being
- Executed comprehensive knowledge of federal regulations in concerns to scheduled narcotics
- Screened and assessed clients during intake process while briefly orienting clients to the program and of their rights
- Encouraged clients to become engaged and to actively participate in their treatment and recovery efforts
- Collaborating with physicians and multidisciplinary team members to develop the patient plan of care based on on-going patient assessment.
Match Support Specialist
The Village Family Service Center
04.2019 - Current
- Coordinated match support for a case load of 200 parents, children, and volunteers by addressing match status and concerns for the Big Brothers Big Sisters program
- Served as a liaison for parents, children and volunteers by linking clients to community resources in the FM area available to be utilized
- Formulated and executed processes with the match to improve cohesiveness within the relationship as well as to continue impacting each party involved positively
- Evaluated the health of each match through thorough documentation of each contact with all parties involved which are scheduled monthly
Housing Advocate
Lakes and Prairies Community Action Partnership
08.2021 - 02.2022
- Navigated specifications for federal grants and guidelines to help the homeless population of the FM area get into stable reliable housing.
- Assessed residents of the FM area who were in need of housing assistance using the VISPDAT scoring system.
- Coordinated housing opportunities for eligible clientele with outside agencies to make sure that the clients had everything necessary to have a stable transition from homelessness into housing.
- Utilized community resources to provide clients with emergency food, clothing and shelter when necessary.
Shelter Advocate
Churches United
08.2016 - 08.2019
- Oversaw creation of a training manual used to train current and future shelter advocates as well as organized the hiring process for those shelter advocates
- Executed mediation and de-escalation techniques when working directly with individuals with heightened behaviors due to mental illness, substance abuse, or intoxication
- Corresponded with an interdisciplinary team to enhance policies to improve the services given to the homeless population in Fargo/Moorhead
Education
Bachelors of Science - Human Development & Family Science
North Dakota State University
12.2017
Bachelors of Science - Social Work
Minot State University
12.2017
Skills
- Case management
- Multidisciplinary collaboration
- Crisis intervention
- Documentation and reporting
- Case documentation
- Client advocacy
- Data entry and analysis
- Community resource linkage
- Verbal and written communication
Certification
- Crisis Prevention Intervention
- LSW (In Progress)
Timeline
Housing Advocate
Lakes and Prairies Community Action Partnership
08.2021 - 02.2022
Case Manager
Community Medical Services
08.2019 - Current
Match Support Specialist
The Village Family Service Center
04.2019 - Current
Shelter Advocate
Churches United
08.2016 - 08.2019
Bachelors of Science - Social Work
Minot State University
Bachelors of Science - Human Development & Family Science
North Dakota State University