Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Sydnie McCoy

Mcdonough,Georgia

Summary

Dedicated worker with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

3
3
years of professional experience

Work History

Receptionist

Family Headquarters Salon
Stockbridge, GA
05.2022 - 08.2022
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Did all the cleaning such as, sweeping after clients, taking out trash, laundry, and cleaning bathroom.

Server Trainer

Shane's Rib Shack
Mcdonough, GA
07.2021 - 03.2022
  • Provided continuous evaluation and feedback to server employees.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Created, updated and implemented training plans in collaboration with restaurant management.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Trained new team members on restaurant procedures, menu items and performance strategies.

Server

O'Charley's Restaurant & Bar
Mcdonough, GA
12.2020 - 04.2021
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Increased sales significantly by upselling higher-end products to customers.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.

Hostess

Longhorn Steakhouse
Mcdonough, GA
04.2019 - 07.2020
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Used cash registers and credit card machines to cash out customers.
  • Documented reservations and communicated changes to guests.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Assisted managers with quickly resolving service- and food-related issues.

Education

Master Cosmetologist - Cosmetology

Georgia Career Institute
Conyers, GA
11.2022

High School Diploma - Science

Union Grove High School
McDonough, GA
06.2020

Skills

  • Took 2 years of spanish
  • Was in HOSA for 2 years
  • Attention to detail
  • Team player
  • Organized
  • Great time managment

Timeline

Receptionist

Family Headquarters Salon
05.2022 - 08.2022

Server Trainer

Shane's Rib Shack
07.2021 - 03.2022

Server

O'Charley's Restaurant & Bar
12.2020 - 04.2021

Hostess

Longhorn Steakhouse
04.2019 - 07.2020

Master Cosmetologist - Cosmetology

Georgia Career Institute

High School Diploma - Science

Union Grove High School

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