Syed Akhtar
brooklyn NY,United States
Summary
Innovative professional with extensive experience in technical support and application development. Recognized for strong problem-solving abilities and effective communication, contributing to successful software deployments and enhanced user satisfaction. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
9
9
years of professional experience
1
1
Certification
3
3
Languages
Work History
Data Entry Clerk
quick pantri
Brooklyn NY, United States
01.2019 - 06.2026
- This includes data entry, verification, report preparation, tracking and monitoring records, processing reappointments and appointment letters, maintaining spreadsheets and tracking systems, assisting with Time and Leave reports, generating notification letters, and supporting the review of contracts and personnel transactions to help ensure accurate entries into CUNYfirst.
- Support HRS by coordinating with academic departments and programs, organizing documentation, monitoring deadlines,and assisting with routine follow-up for adjunct, College Assistant, and classified staff personnel actions.
- Ensure a seamless transition to CUNYWork for the Recruitment Unit. Recruitment will require a specialist to support the maintenance of dual-system job posting integrity and operations in both TAM and CUNYWork.
- Reviewed and corrected discrepancies in product listings and descriptions.
Lab Aide
kathy
Brooklyn NY, United States
11.2017 - 05.2026
- Managed inventory of lab supplies and ensured timely replenishment of materials.
- Conducted routine equipment maintenance and reported any malfunctions to supervisors.
- Documented experimental data accurately in lab notebooks and electronic systems.
- Collaborated with team members on research projects and shared findings effectively.
- Trained new staff on safety protocols and proper laboratory techniques as needed.
- Prepared reagents and solutions for use in lab testing.
- Maintained records of results, specimens, and other data related to lab operations.
- Reviewed test results for accuracy before submitting them to physicians or other healthcare professionals.
- Performed routine laboratory tests, including quality control and calibration checks.
- Processed hematology and chemistry samples.
- Supplied quality control data for regulatory submissions to support corrective actions.
- Supervised supplies in inventory and notified supervisor of low stock levels.
- Produced comprehensive research questions and potential hypotheses.
- Developed exemplary rapport with personnel and stakeholders by demonstrating compassion and scientific expertise.
iOS Developer
ARFAN
Brooklyn NY, United States
02.2020 - 07.2025
- Developed user-friendly iOS applications for diverse client needs.
- Collaborated with cross-functional teams to design effective app features.
- Integrated third-party APIs to enhance app functionality and performance.
- Troubleshot application issues and resolved bugs efficiently.
- Designed intuitive user interfaces following best design practices.
- Maintained documentation for application development processes and updates.
- Developed iOS applications using Objective-C, Swift, and Xcode.
- Collaborated with other developers and designers to ensure successful deployment of iOS apps.
- Created custom UI components to improve user experience on mobile devices.
- Optimized existing codebase for improved performance on mobile devices.
- Implemented user interface designs for iOS apps according to Apple's Human Interface Guidelines.
- Monitored application analytics to identify areas for improvement in user experience or design changes.
- Provided technical support for end users when necessary.
- Programmed applications and tools using object-oriented languages with goals of code abstraction, stability and reuse.
- Monitored equipment function to verify conformance with specifications.
- Analyzed user needs and software requirements to determine design feasibility.
- Coordinated installation of software systems and collaborated with user experience team on design and implementation of new features.
Education
Bachelor of Science - Computer Science
New York City College of Technology
New York, United States 08-2023
Skills
- Data Entry
- Software troubleshooting
- Application development
- personal processing and data management
- Documentation management
- Customer relationship management
- Problem solving
- Effective communication
- Team leadership
- Tracking/Monitoring records
- Systems analysis
- Account updating
- Windows 10
- Maintaining spreadsheets
- Monitoring deadlines
- Issue escalation
- Technical troubleshooting
- Call recordkeeping
- User experience design
- Multitasking
Languages
English
Upper Intermediate (B2)
B2
Urdu
Native
Native
Punjabi
Proficient (C2)
C2
Certification
AWC CERTIFICATE
Accomplishments
DEAN LIST MANY TIMES
Timeline
iOS Developer
ARFAN
02.2020 - 07.2025
Data Entry Clerk
quick pantri
01.2019 - 06.2026
Lab Aide
kathy
11.2017 - 05.2026
Bachelor of Science - Computer Science
New York City College of Technology