Dynamic Senior Customer Field Representative with a proven track record at Consolidated Edison of New York, showcasing expertise in service delivery management and OSHA standards. Excelled in enhancing meter operations through meticulous cash management and strong interpersonal skills, significantly improving customer service excellence. Demonstrates motivational leadership and operational problem-solving, ensuring public safety and efficiency.
Worked as a Customer Field Representative in cycle meter reading.
In this position, I obtained monthly readings of electric and gas meters to initiate customer billing.
In addition, ensured integrity of gas meters as required by PSC by conducting B-Inspections.
This position involved prompt reporting of removed meters, damaged and broken equipment, and updated access information.
Read 700 to 1200 meters daily while maintaining safety.