Summary
Overview
Work History
Education
Skills
Timeline
Awards
Generic

Syed Naqvi

New Britain,CT

Summary

Developed strong collaborative and multitasking skills in fast-paced environment, ensuring efficient handling of various tasks. Transitioning into new field with focus on leveraging problem-solving capabilities and adaptability. Seeking opportunities to apply and grow versatile skills in dynamic and supportive setting.

Overview

1
1
year of professional experience

Work History

Omni-Channel Associate

JCPenney
07.2025 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.

Finance Intern

Achieve Financial
06.2024 - 07.2024
  • Managed customer inquiries and provided real-time support through a chat system
  • Collaborated with team members to continuously improve chat system functionality
  • Utilized problem-solving skills to address technical issues and ensure smooth communication process
  • Demonstrated strong attention to detail when inputting data accurately and efficiently
  • Adapted to changing priorities and high volume of inquiries to meet customer needs promptly
  • Contributed to enhancing customer experience by promoting the use of the chat system for quicker communication

Education

Bachelor of Science - Robotics Engineering

University of Connecticut
Storrs, CT
05-2029

High School Diploma - undefined

New Britain High School
New Britain, CT
06.2025

Skills

  • Customer service
  • Skilled in digital tools
  • Time management
  • Cash handling
  • Customer interaction
  • Courteous and professional
  • Flexible schedule
  • Order fulfillment
  • Creative thinking
  • Team cooperation

Timeline

Omni-Channel Associate

JCPenney
07.2025 - Current

Finance Intern

Achieve Financial
06.2024 - 07.2024

High School Diploma - undefined

New Britain High School

Bachelor of Science - Robotics Engineering

University of Connecticut

Awards

Top 5 Class Ranking, AP Scholar with Distinction, Spanish Honors Society, Science Honors Society, Perfect Attendance, UConn ECE Scholar, Rho Kappa National Social Studies Honor Society, Junior Achievement, KnoPro Challenge, Honor Roll

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