SYED NAVEED
Retail Sales Executive/Consultant/ Customer Support.
Doha
Summary
Looking to utilize my technology and leadership skills in an esteemed organization. Well versed with research-oriented marketing abilities and product analysis. Tech-savvy and a fast learner with innate communication skills and natural curiosity for product marketing.
Professional Synopsis
Overview
7
7
years of professional experience
17
17
years of post-secondary education
4
4
Languages
Work History
Sales Consultant
Secured way services
Doha, Baladiyat ad Dawhah
03.2024 - Current
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Followed up with existing customers to provide additional support and address concerns.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
Customer Support/ Retail Sales Executive
Vodafone
11.2021 - 03.2024
- Participated in regular trainings to stay updated on product knowledge, trends, and sales techniques.
- Developed strong relationships with clients through attentive listening and personalized recommendations.
- Performed regular competitor analysis to identify opportunities for enhancing our offerings or adjusting pricing strategies as needed.
- Utilized company CRM system to track customer interactions and follow up on leads, leading to increased repeat business.
- Handled cash transactions accurately and efficiently while adhering to all company policies and procedures related to cash handling.
- Mentored junior staff members on best practices in retail sales, improving overall team performance.
- Recruited, hired and trained associates to develop into productive team members with excellent product knowledge.
Business Development Executive
South West Contracting & Services W.L.L
Doha
11.2017 - 02.2021
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
- Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
- Managed a portfolio of accounts, ensuring timely delivery of products/services while maintaining high levels of customer satisfaction.
- Conducted competitor analysis to identify gaps in the market and capitalize on untapped opportunities.
- Established a robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.
- Generated revenue growth by developing and executing targeted sales strategies to expand market share.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
Education
S.S.L.C -
Vidyodaya E.M High School
01.2010 - 01.2011
Pre university college - undefined
National instute of open schooling
01.2011 - 01.2014
I.A.T.A -
International Air Traveling Association
04.2001 - 01.2014
Skills
- Data Entry Skills
- Reporting Skills
- Interpersonal Skills
- Communication Skills
- Problem Solving Skills
- Math Skills
- Convincing Expert
Position Applied For
Retail Sales Executive/Customer Support
Disclaimer
I hereby declare that above particulars given are true and faith to the best of my knowledge and belief.
Personal Information
- Father's Name: Syed Jaffer
- Date of Birth: 09/25/95
- Nationality: INDIAN
- Marital Status: Single
- Visa Status: Valid QID with NOC
Timeline
Sales Consultant
Secured way services
03.2024 - Current
Customer Support/ Retail Sales Executive
Vodafone
11.2021 - 03.2024
Business Development Executive
South West Contracting & Services W.L.L
11.2017 - 02.2021
Pre university college - undefined
National instute of open schooling
01.2011 - 01.2014
S.S.L.C -
Vidyodaya E.M High School
01.2010 - 01.2011
I.A.T.A -
International Air Traveling Association
04.2001 - 01.2014
Similar Profiles
JAMSHEED TMJAMSHEED TM
Migration Consultant at Secured Way ServicesMigration Consultant at Secured Way Services
Gabriel FloresGabriel Flores
Administrative Assistant at Secured Protective ServicesAdministrative Assistant at Secured Protective Services
Hari Krishna KuncheHari Krishna Kunche
Community Safety Worker at SSPS (Safe and Secured Protective Services)Community Safety Worker at SSPS (Safe and Secured Protective Services)