Syeda Fatima

• Completed Talent Stacker Experience Project by analyzing business requirements, creating solutions document, and designing Entity Relationship Diagram (ERD) to support project objectives
• Built custom Talent Stacker application in Salesforce, creating custom objects and fields while configuring user access through roles and profiles to meet business needs
• Developed and implemented automation flows to streamline administrative processes and improve efficiency
• Administered Salesforce platform, ensuring data integrity and user access compliance.
• Developed and maintained custom reports and dashboards to enhance business insights.

• Managed Salesforce data operations for Akitech Systems, performing data imports, exports, and backups using Data Loader and Import Wizards to maintain system accuracy and security
• Managed Salesforce data operations for Akitech Systems, including regular data imports, exports, and backups using Data Loader and Import Wizards to ensure system accuracy and security
• Created and configured user accounts, roles, profiles, and permission sets to enforce security protocols and ensure proper access controls across teams
• Resolved day-to-day Salesforce issues, conducted user training, and escalated advanced technical problems to senior admins to minimize downtime and enhance user satisfaction
• Administered user profiles, permissions, and roles to ensure data security and compliance.
• Streamlined workflow automation processes, enhancing operational efficiency within Salesforce environment.

• Assisted dentist during procedures: mixed and prepared dental materials as required for fillings, impressions, and other dental procedures
• Educated patients on oral hygiene practices and provided personalized post-treatment care instructions to promote recovery and prevent complications
• Maintained accurate patient records, updating treatment plans and scheduling follow-up appointments efficiently.
• Implemented infection control protocols, enhancing clinic hygiene and compliance with health regulations.

GPA: 3.7