Syeda Hashin
Holtsville,NY
Summary
Experienced service and healthcare support professional with a strong commitment to customer satisfaction and patient care. Skilled in team collaboration, problem-solving, and maintaining a positive attitude in fast-paced environments. Multilingual communicator with expertise in cash handling and health and safety protocols. Dedicated to fostering exceptional guest relations and healthcare delivery.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front of House Employee
Chick-fil-A
Farmingville, NY
10.2024 - Current
- Greeting and assisting guests with a friendly and professional attitude.
- Taking and accurately processing orders via register and drive-thru systems.
- Ensuring cleanliness and organization of the dining area, condiment stations, and restrooms.
- Handling customer concerns calmly and efficiently to resolve issues and maintain satisfaction.
- Processed payments using cash registers or POS systems accurately and efficiently.
Trainer
McDonald's
Farmingville, NY
04.2022 - 10.2024
- Adapted teaching methods according to the needs of individual learners or groups.
- Maintained up-to-date knowledge of industry trends and best practices.
- Provided feedback on employee performance based on observed results during training sessions.
- Documented all training activities including attendance records, feedback forms, surveys.
- Trained newly hired top talent to fill key positions and maximize productivity.
Dental Assistant Intern
The Smilist Dental Medford
Medford, NY
01.2024 - 02.2024
- Preparing treatment rooms and sterilizing instruments according to infection control protocols.
- Assisting the dentist during procedures such as fillings, crowns, extractions, and cleanings.
- Taking and developing dental X-rays using proper safety techniques.
- Providing pre- and post-operative instructions and ensuring patient comfort during visits.
Medical Assistant Intern
Patchogue Urgent Care, P.C.
Patchogue, NY
12.2022 - 01.2023
- Welcoming patients, recording vital signs, and updating medical histories.
- Preparing exam rooms, sterilizing equipment, and assisting during procedures.
- Performing EKGs, and collecting lab specimens (blood, urine, etc.).
- Educating patients on medication, follow-up instructions, and basic health management.
- Maintaining confidentiality and ensuring compliance with HIPAA and infection control standards
Education
Bachelor of Science - Psychology - Pre Med
Stony Brook University
Stony Brook, NY05-2028
High School Diploma -
Sachem High School East
Farmingville, NY06-2024
Skills
- Patient care
- Customer service
- Team collaboration
- Time management
- Problem solving
- Communication skills
- Data entry
- Health and safety
- Food allergy awareness
- Cash handling proficiency
- Positive demeanor
- Phone etiquette
- New staff training
- Professional appearance
- Strong work ethic
- Multitasking and organization
- Basic math
- First aid training
- Food safety knowledge
- Multilingual
- Guest relations
- Drive-thru operations
Certification
- Certified Medical Assistant
- NOCTI Board Certified Dental Assistant
- CPR Certified
Languages
English
Full Professional
Bengali
Native/ Bilingual
Hindi
Native/ Bilingual
Accomplishments
- National Technical Honor Society
- National Art Honor Society
- National Math Honor Society
- SkillsUSA Heath Knowledge Bowl 2nd & 3rd Place winner
Affiliations
- Digital and Studio Art
- Editing videos
- Photography
Timeline
Front of House Employee
Chick-fil-A
10.2024 - Current
Dental Assistant Intern
The Smilist Dental Medford
01.2024 - 02.2024
Medical Assistant Intern
Patchogue Urgent Care, P.C.
12.2022 - 01.2023
Trainer
McDonald's
04.2022 - 10.2024
Bachelor of Science - Psychology - Pre Med
Stony Brook University
High School Diploma -
Sachem High School East
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