Jarissamar Callejas
Smithfield,NC
Summary
Dedicated and motivated to carry out any role professionally and effectively. In-depth understanding of the tasks, responsibilities, and skills related to customer service. Willing to do what is needed and to provide the highest level of customer satisfaction. Bilingual in English and Spanish with the ability to clearly communicate with the customers. Striving everyday to succeed and to achieve perfect results when customers walk into my service.
Overview
4
4
years of professional experience
Work History
Front of House Employee
Chick Fil A
09.2023 - Current
- Performed opening and closing duties such as counting money, organizing supplies.
- Enforced safety protocols within the restaurant environment at all times.
- Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
- Welcomed each guest warmly, opened door and engaged guests to learn how to best serve needs.
Sales Associate
Michael Kors Outlet
10.2022 - 10.2023
- Engage with customers in a friendly, professional dialogue to determine needs.
- Complete daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provide customer service in any department when needed.
- Develop trusting relationships with customers by making personal connections.
Sales Associate
Nike Factory Outlet
02.2021 - 07.2022
- Helped customers find specific products, answered questions and offered product advice.
- Alternated goods in Inventory to keep shelves organized and properly stocked.
- Assisted customers in both Spanish and English.
- Performed root cause analysis to determine quality issues and problems within the store to develop long-term solutions.
Cashier
Dunkin' Donuts
06.2020 - 02.2021
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Kept work space Clean, neat and organized at all times to give areas professional and fresh appeals.
- Created orders, documented special requests and followed up with fellow workers to foster top-quality service and minimize complaints.
Education
Associate of Science -
Johnston Community College
Smithfield, NCEMT
Johnston Community College
Smithfield, NC07.2023
Phlebotomy
Phlebotomy Training Specialist
Raleigh, NC01.2024
Skills
- Bilingual
- Customer Needs Assessment
- Sales Development
- Retail Loss Prevention
- Upselling
- Problem solving
- Time management
- Attention to detail
- Patient Care
Timeline
Front of House Employee
Chick Fil A
09.2023 - Current
Sales Associate
Michael Kors Outlet
10.2022 - 10.2023
Sales Associate
Nike Factory Outlet
02.2021 - 07.2022
Cashier
Dunkin' Donuts
06.2020 - 02.2021
Associate of Science -
Johnston Community College
EMT
Johnston Community College
Phlebotomy
Phlebotomy Training Specialist
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