Syed Bilal Ahmad
Lorton,VA
Summary
I am a college student currently majoring in applied CS with concentration in AI and minoring in Finance. I am looking forward to gaining more office experience to build strong professional skills and grow and take more responsibilities. I am organized, reliable and comfortable working with people as a team or working alone. I am eager to bring my skills to work and learn more and contribute to the team.
Overview
4
4
Languages
5
5
years of professional experience
Work History
Mason Ambassador
GMU
Fairfax , VA
08.2026 - Current
- Giving presentations to big groups of 25-30 people showing campus and sharing information about college.
- Answered questions and guided visitors throughout tours with clear, helpful support.
- Working with the office of admissions to represent college giving tours to families and high school students interested in joining college.
Front Desk Agent
Wingate by Wyndham
Springfield, VA
06.2024 - Current
- Handled 40-45 daily check-ins while maintaining accurate collection and posting of guest payments.
- Processed guest payments quickly at front desk during peak hours, supporting billing accuracy and smooth check-in and check-out activity.
- Managing emails and replying to answer partner companies and guest inquires.
- Answered incoming calls and handled reservation requests promptly and professionally.
- Assisted with reservation requests in a prompt, professional manner.
- Worked with housekeeping and maintenance teams to prepare rooms for guest arrivals.
- Completed front desk paperwork and daily shift handoff notes.
- Supported quarterly Wyndham Rewards membership enrollment goals by sharing benefits of being a member with the guest and enrolling them.
- Calling 911 during any emergency and preparing the repost for the management.
PAYMENT AND PRODUCT DELIVERY COORDINATOR
Motabur Pharma
Lahore
03.2022 - 05.2024
- Managed payment collection and reviewed transactions for accuracy, reducing billing errors.
- Resolved delivery questions and payment issues, providing timely customer support to enhance overall satisfaction.
- Coordinated shipment status updates, collaborating with drivers and support staff to promptly resolve delays.
- Maintained accurate delivery records and conducted follow-up communication to ensure timely processing of pending orders.
- Prepared customer emails with pricing information and required materials for order processing.
Education
Applied Computer Science With Minors in Finance -
George Mason University
Fairfax, VA05-2030
High School Diploma -
South County High School
Lorton, VA06-2026
Skills
- Hospitality services
- Front desk management
- Payment processing
- Administrative skills
- Data entry
- Microsoft Excel
- Time management
- Attention to detail
- Quick learner
- Efficient communication
- Active listening
- Python programming
Languages
English
Full Professional
Urdu
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Professional
Timeline
Mason Ambassador
GMU
08.2026 - Current
Front Desk Agent
Wingate by Wyndham
06.2024 - Current
PAYMENT AND PRODUCT DELIVERY COORDINATOR
Motabur Pharma
03.2022 - 05.2024
Applied Computer Science With Minors in Finance -
George Mason University
High School Diploma -
South County High School