Summary
Overview
Work History
Education
Skills
Timeline
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Syed Marzuq Ali

Denton

Summary

Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

CVS Pharmacy
05.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Customer Service Associate

Walgreens
07.2021 - 04.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.

Education

BBA - Finance

University of North Texas
Denton, TX
01.2026

Commerce

Dhaka City College
01.2021

Skills

  • Customer service
  • Microsoft excel
  • Leadership
  • Bilingual
  • Inventory Control
  • Financial Management

Timeline

Shift Supervisor

CVS Pharmacy
05.2023 - Current

Customer Service Associate

Walgreens
07.2021 - 04.2023

Commerce

Dhaka City College

BBA - Finance

University of North Texas