Syesha Polynice
Orlando,FL
Summary
Customer-Focused Professional with background in ticketing and crowd management. Improved operational efficiency through effective customer processing during peak times while managing high-pressure situations with strong communication skills and attention to detail in cash handling and data entry. Motivated to tackle new challenges with a solid work ethic, adaptability, and ability to learn quickly.
Overview
4
4
years of professional experience
Work History
Ticket Taker
Allied Universal
Orlando, FL
07.2026 - Current
- Greeted attendees and checked tickets for entry compliance.
- Monitored crowd flow to ensure safety and comfort.
- Assisted guests with inquiries regarding event schedules.
- Coordinated with security personnel to address issues.
Front Service Clerk
Publix
Orlando, FL
12.2022 - Current
- Operated cash register and processed transactions efficiently.
- Operated a POS system to process payments efficiently.
- Greeted customers and provided assistance with bagging groceries.
- Assisted customers with inquiries and provided product information.
- Handled customer complaints and resolved issues promptly.
- Maintained cleanliness and organization of front service area.
- Operated self-checkout machines for efficient customer transactions.
- Monitored inventory levels and reported shortages to management.
- Stocked shelves with products according to store layout and inventory guidelines.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
Education
Olympia High School
Orlando, FLSome College (No Degree) - Property Management
Valencia College
Orlando, FL 09.2026 -
Skills
- Customer service
- Event coordination
- Front desk operations
- Inventory management
- Strong attention to detail
- Reliability and punctuality
- Adaptability and flexibility
- Multitasking
- Patience and empathy
Timeline
Some College (No Degree) - Property Management
Valencia College
09.2026 -
Ticket Taker
Allied Universal
07.2026 - Current
Front Service Clerk
Publix
12.2022 - Current
Olympia High School