Syhila LuckeyVance
Charlotte,NC
Summary
Dynamic professional with a proven track record at BoxLunch, adept in enhancing customer engagement and loyalty through exceptional service and product knowledge. Skilled in cash handling and conflict resolution, I excel in fast-paced environments, driving sales and team collaboration. Passionate about delivering outstanding customer assistance and maintaining high store standards.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
BoxLunch
Charlotte, NC
11.2024 - Current
- Organized store by returning merchandise to proper areas and restocked displays.
- Used product knowledge to suggest items to match client needs.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Promoted special offers and discounts to encourage additional purchases.
- Greeted and assisted customers with product selection, offering personalized shopping advice.
Back of House Team Member
McDonald's
Charlotte, NC
12.2023 - 07.2024
- Adapted to changing menu requirements, learning new recipes and techniques to expand culinary skills.
- Maintained communication between front-of-house staff members and back-of-house team members throughout service periods.
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
- Trained new back of house team members, sharing knowledge and best practices for kitchen operations.
- Operated kitchen equipment safely, including grills, fryers, and ovens, following all safety guidelines.
- Maintained cleanliness and organization in the kitchen, adhering to health and safety standards.
Education
High School Diploma -
Hawthorne Academy of Health Science
North Carolina06-2024
Skills
- Friendly and outgoing
- Stock replenishment
- Teamwork and collaboration
- Time management
- Cash handling
- Problem-solving
- Loyalty promotion
- Calm demeanor
- Customer engagement
- Conflict resolution
- Store maintenance
- Customer assistance
Affiliations
- Rock Climbing
- Art
- Occasional volunteer work for events
Accomplishments
- Honors Society Certificate
- Congress of Future Medical Leaders Award of Excellence
Timeline
Retail Sales Associate
BoxLunch
11.2024 - Current
Back of House Team Member
McDonald's
12.2023 - 07.2024
High School Diploma -
Hawthorne Academy of Health Science
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