Syiesha Owens
Corona
Summary
Dynamic professional with a proven track record at Corona High School, adept in data entry and fostering positive relationships. Excelled in enhancing office efficiency and contributing to a supportive educational environment. Skilled in teamwork, adaptability, and prioritizing work, consistently achieving beyond set goals with a positive attitude.
Resourceful and experienced worker offering expertise in customer service, travel coordination, and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
12
12
years of professional experience
Work History
Office Assistant II
Corona HighSchool
08.2024 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Contributed to a positive work environment by fostering open communication among colleagues.
Test Proctor
West Coast University
07.2024 - 08.2024
- Ensured test integrity by vigilantly monitoring students during exams and addressing any issues or concerns promptly.
- Improved test security by regularly updating and implementing strict proctoring protocols and procedures.
- Provided exceptional customer service to both students and faculty, answering questions and resolving issues related to the testing process.
Student Support Specialist
Excelsior Charter School
02.2024 - 04.2024
- Facilitated peer mentorship programs encouraging positive relationships among students.
- Reduced behavioral incidents by establishing a positive behavior support system in collaboration with colleagues.
- Enhanced student support by developing and implementing tailored intervention strategies.
Test Proctor
West Coast University
07.2023 - 02.2024
- Supported the overall goals of the testing center by consistently demonstrating professionalism, competence, and dedication to student success.
- Enhanced test-taking experience by providing clear instructions and maintaining a quiet, organized testing environment.
- Contributed to a positive testing environment through professional demeanor and effective communication with examinees.
Member Care Representative
Credit Union of Southern California
07.2013 - 09.2023
- Participated in training workshops, continuously updating knowledge of industry trends to provide exceptional service.
- Collaborated with cross-functional teams to resolve customer inquiries quickly and effectively.
- Built rapport with callers through active listening, understanding their concerns and needs before offering tailored solutions.
- Enhanced team efficiency by streamlining communication and collaboration processes.
- Handled sensitive customer information securely, adhering to company privacy policies at all times.
- Supported new team members during onboarding, sharing expertise for improved performance.
Library Clerk
Corona High School
10.2021 - 06.2022
- Provided a welcoming environment for patrons by maintaining a clean, orderly, and inviting space for reading, studying, or browsing.
- Maintained an organized library collection by accurately shelving books, periodicals, and other materials according to classification systems.
- Fielded reference questions from patrons using internal databases, online search engines, catalogs, and print resources to provide accurate information quickly.
Education
Master of Science - School Counseling
Grand Canyon University
Phoenix, AZ06-2027
Master of Arts - Higher Education Administration
University of Arizona Global Campus
Tucson, AZ07-2022
Bachelor of Arts - Health Care Administration
University of Arizona Global Campus
Tucson, AZ12-2012
Skills
- Positive attitude
- Time management
- Data entry
- Organizing and categorizing
- Prioritizing work
- Relationship building
- Client education
- Member account management
Timeline
Office Assistant II
Corona HighSchool
08.2024 - Current
Test Proctor
West Coast University
07.2024 - 08.2024
Student Support Specialist
Excelsior Charter School
02.2024 - 04.2024
Test Proctor
West Coast University
07.2023 - 02.2024
Library Clerk
Corona High School
10.2021 - 06.2022
Member Care Representative
Credit Union of Southern California
07.2013 - 09.2023
Master of Science - School Counseling
Grand Canyon University
Master of Arts - Higher Education Administration
University of Arizona Global Campus
Bachelor of Arts - Health Care Administration
University of Arizona Global Campus
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