Sylao Luanglath
Murfreesboro,TN
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
8
8
years of professional experience
Work History
Manager
TN Vape & Smoke
2022.08 - 2024.08
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Data Entry Specialist
Old Hickory Buildings
2020.06 - 2021.02
- Used Microsoft Programs to enter data effectively and detailed without error
- Competent in being able to quickly pick up the use of Microsoft Programs, such as Quickbooks and Access, and proficient to data log
- Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
- Compiled data and reviewed information for accuracy prior to input.
Seasonal Operator
General Mills
2019.03 - 2020.02
- Operated Forklift to move material from storage to loading area
- Ensured machine was operational and running in a timely manner
- CIP/COP Certified
- Communicate orally and written any problems with others to be able to troubleshoot machinery effectively.
TLC Operator
Asurion
2018.05 - 2018.12
- Inspected Phones on a day-to-day basis to insure quality standards
- Maintained cleanliness for safety standards
Machine Operator (Blue Hat)
Staffmark, General Mills
2017.10 - 2018.03
- Inspected and cleaned Line Cardboard Machine and "Quick-Fixed" any small issues to insure line was operating at all times.
Stocker
Wal-Mart
2017.02 - 2017.10
- Worked in a timely and safe manner to restock shelves and organize inventory
- Answered customer questions and provided detailed product information.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
Education
High School Diploma -
Riverdale High School
05.2016
Skills
- Excellent Computer Skills such as Microsoft Word and Excel and knowledgeable in C++
- Ability to work long hours in either a hot or cold environment
- Self-Motivated and Energetic
- Ability to work under pressure
- Staff Training and Development
- Adaptable to work load and teamwork
- Team Leadership
- Time Management
Timeline
Manager
TN Vape & Smoke
2022.08 - 2024.08
Data Entry Specialist
Old Hickory Buildings
2020.06 - 2021.02
Seasonal Operator
General Mills
2019.03 - 2020.02
TLC Operator
Asurion
2018.05 - 2018.12
Machine Operator (Blue Hat)
Staffmark, General Mills
2017.10 - 2018.03
Stocker
Wal-Mart
2017.02 - 2017.10
High School Diploma -
Riverdale High School
Similar Profiles
Adrian RizoAdrian Rizo
Sales Floor Associate Cashier at Treasures Smoke & VapeSales Floor Associate Cashier at Treasures Smoke & Vape
Ethan BartonEthan Barton
Store Manager/Store Supervisor at Hazel Sky Smoke & VapeStore Manager/Store Supervisor at Hazel Sky Smoke & Vape
Erik GillErik Gill
Cashier at Crystal Smoke and VapeCashier at Crystal Smoke and Vape