SYLLEBRAM DIAZ
Salem,OR
Summary
MBA in Business Analytics with training in data analysis and visualization using Python, Tableau, and Excel. Experienced higher education professional with a strong record in student success and retention. Eager to apply growing technical skills to support data-driven decisions.
Overview
12
12
years of professional experience
Work History
Academic Advising Specialist
Oregon State University
12.2023 - Current
- Assessed academic performance data and student circumstances to identify barriers to success, recommending targeted interventions and campus resources to improve retention
- Used student records and historical academic performance to develop proactive advising strategies that contributed to a 92% first-year retention rate.
- Interpreted university policies and engineering curriculum requirements to support informed decision-making for students with unique academic pathways
Assistant Director of Financial Aid-Scholarships
Western Oregon University
03.2023 - 11.2023
- Managed the proper awarding and reconciliation of approximately $6.5 million in private and institutional funds annually
- Advised students in regard to scholarship applications, maintaining eligibility, and meeting scholarship renewal requirements
- Monitored scholarship databases and spreadsheets to track awards, identify discrepancies, and improve data accuracy
- Collaborated with the Registrar's office, faculty, financial aid staff, and foundation to resolve complex cases, and determine budget constraints
- Evaluated scholarship utilization and funding distributions to support operational planning and reporting.
Bilingual Financial Aid Counselor
Western Oregon University
05.2019 - 03.2023
- Analyzed and reviewed veteran education benefit reports to verify continued eligibility and ensure compliance with federal, state, and institutional regulations
- Interpreted complex federal financial aid regulations and institutional policies to provide consistent, equitable, and compliant eligibility decisions
- Facilitated financial aid presentations in group settings with high school students, parents, and other prospective students
- Conducted comprehensive reviews of students failing academic progress standards, analyzing academic histories and mitigating circumstances to determine continued financial aid eligibility
- Evaluated staff tuition benefit eligibility by interpreting university policies and employee records to determine financial aid impacts
Store Associate - Nike Athlete
Nike Company Store
02.2017 - 01.2019
- Utilized customer service skills, sales techniques, and product knowledge to drive sales
- Assisted Leads, Senior Associates, and Managers in training entry level associates
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
Tutor
Upward Bound Trio Program Western Oregon University
09.2014 - 06.2016
- Tutored multiple high school students in math often improving their grades
- Administered feedback to students using positive reinforcement techniques to encourage and build confidence
- Actively listened to students' requests, confirming full understanding before addressing concerns
Education
Master’s of Business Administration - Business Analytics
Oregon State University
Corvallis, ORBachelor of Science - Business with Sports Management
Western Oregon University
Monmouth, ORSkills
- Presentation creation
- Cross-functional collaboration
- Strong analytical and problem solving abilities
- Microsoft Office & Google Workspace proficient
- Excellent Written and Oral Communication
- SQL proficiency
- Predictive modeling
- Data visualization
- Data analysis
- Data modeling
- Budget forecasting
- Python Proficiency
- Proficiency in Excel
Timeline
Academic Advising Specialist
Oregon State University
12.2023 - Current
Assistant Director of Financial Aid-Scholarships
Western Oregon University
03.2023 - 11.2023
Bilingual Financial Aid Counselor
Western Oregon University
05.2019 - 03.2023
Store Associate - Nike Athlete
Nike Company Store
02.2017 - 01.2019
Tutor
Upward Bound Trio Program Western Oregon University
09.2014 - 06.2016
Master’s of Business Administration - Business Analytics
Oregon State University
Bachelor of Science - Business with Sports Management
Western Oregon University