SYLNYA CALDWELL
Huntsville
Summary
Motivated and detail-oriented senior pursuing a B.S. in Business Administration with a concentration in Management Information Systems (MIS) at Alabama A&M University. Skilled in IT security principles, data analysis, business analytics, and process optimization. Experienced in Microsoft Office Suite, with a strong foundation in team collaboration, project management, and problem-solving. Passionate about leveraging technology to improve business performance and drive operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Infant Teacher
T.H.E. Childs Daycare
02.2023 - Current
- Designed and implemented daily developmentally appropriate lesson plans.
- Partnered with coworkers to improve classroom management and optimize operations.
- Communicated with parents to ensure transparency and resolve concerns.
Team Member
Jack’s Family Restaurant
11.2020 - 03.2021
- Delivered excellent customer service and resolved issues promptly.
- Collaborated with coworkers to meet service goals and maintain workflow.
- Managed peak-hour demands using effective time management techniques.
Education
Bachelor of Business Information Systems - Business Administration And Computer Information
Alabama A&M University
Normal, AL05.2026
Skills
- Business Analytics & Data Management
- Microsoft Excel, PowerPoint, Word (Advanced)
- Data Visualization & Dashboard Creation
- Workflow & Process Optimization
- IT Security & Cybersecurity Foundations
- Communication & Team Collaboration
- Social Media Strategy for Community Engagement
- Project & Time Management
Certification
- Google Cybersecurity (Completed)
- CompTIA Security+ (In Progress)
- Google Python (Completed)
Timeline
Infant Teacher
T.H.E. Childs Daycare
02.2023 - Current
Team Member
Jack’s Family Restaurant
11.2020 - 03.2021
Bachelor of Business Information Systems - Business Administration And Computer Information
Alabama A&M University
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