Sylvain Spear
Farmington Hills,MI
Summary
Organized, detail-oriented professional experienced in coordinating workflow and delegating tasks. Works with upper management to resolve issues and advocates for employee needs. Promotes workplace safety through stringent enforcement of osha requirements.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Receiving Supervisor
Burlington
Farmington Hills, Michigan
01.2026 - Current
- Directed the daily operations of the receiving department, overseeing a staff of 10 employees.
- Supervised receiving operations, ensuring accurate inventory management to maintain stock integrity.
- Coordinated shipment schedules with vendors and transportation teams.
- Trained staff on proper unloading and sorting procedures.
- Monitored compliance with safety regulations, promoting a secure environment in receiving areas.
- Organized storage spaces to enhance access efficiency.
- Communicated with team members to resolve receiving discrepancies.
- Conducted regular inspections of incoming merchandise for quality control.
- Provided training and guidance to new team members on proper procedures related to receiving activities.
- Maintained communication with other departments regarding status of incoming shipments.
- Managed return process for damaged or incorrect items, coordinating pick-up or replacement shipments with suppliers to minimize disruption.
- Ensured compliance with company policies and safety regulations in the warehouse environment.
Concert Photographer
Freelance
Detroit, Michigan
01.2020 - Current
- Captured high-quality images of live concerts and performances.
- Collaborated with artists and event organizers to ensure optimal conditions for photo sessions.
- Engaged with industry professionals to build relationships for future photography collaborations. with industry professionals to secure future photography opportunities.
- Maintained a strong portfolio showcasing diverse concert photography styles.
- Delivered photo sets to clients promptly post-event, enhancing their promotional efforts.
- Demonstrated excellent customer service skills when interacting with clients before, during, and after events.
- Managed photography equipment for optimal performance in various venues.
- Researched upcoming musical acts prior to attending concerts in order to plan ahead for potential photo opportunities.
- Developed innovative concepts for capturing distinctive shots of performers on stage.
- Edited and retouched images to meet client specifications and style.
- Edited photos using Adobe Photoshop and Lightroom for a professional finish.
- Provided technical support and instruction to other photographers who may be unfamiliar with camera equipment.
- Collaborated with other photographers to create visually stunning images from multiple angles.
Sales Floor Supervisor
Burlington
Farmington Hills, Michigan
06.2023 - 01.2026
- Managed inventory levels to ensure product availability on the sales floor.
- Coordinated promotional displays to attract customer attention and increase traffic.
- Monitored sales trends to optimize product placement and merchandising strategies.
- Coached employees on sales techniques and best practices to enhance upselling effectiveness.
- Greeted customers, clarifying needs, and identifying solutions to close sales.
- Assisted customers with inquiries and resolved any issues promptly.
- Resolved customer complaints in a timely manner while maintaining professionalism and excellent customer service skills.
- Conducted regular staff meetings to communicate updates and expectations effectively.
- Communicated sales goals and key performance indicators to employees.
- Trained new associates on product knowledge and store policies.
- Assisted with training, development, and mentoring of sales employees.
- Assigned specific tasks to team members to enhance productivity. to maintain efficient workflow.
- Oversaw all cash handling activities such as counting money at opening and closing shifts, reconciling registers at end-of-day shift changes.
- Managed inventory shrinkage improvement program, reducing theft and loss through proactive measures.
- Initiated corrective actions when necessary to address issues related to employee conduct or performance expectations not being met.
- Recognized problems, analyzed causes, and developed solutions to improve productivity and sales metrics.
- Analyzed customer feedback data to pinpoint specific areas for operational improvement.
- Conducted safety walks of store floor and reported hazards to appropriate personnel for immediate remediation.
- Facilitated store opening and closing procedures, securing valuables, arming, and disarming alarm system and inspecting premises for urgent needs.
Sales Floor Associate
Burlington
Farmington Hills, Michigan
01.2023 - 06.2023
- Delivered attentive and courteous customer service by promptly addressing inquiries and requests.
- Assisted customers in locating merchandise and answering product inquiries.
- Initiated customer engagement upon entering store and provided assistance in locating desired items.
- Organized sales floor layout to improve product visibility and facilitate customer navigation.
- Restocked shelves and maintained inventory levels throughout the store.
- Handled returns and exchanges, adhering to store policies and procedures.
- Ensured sales floor cleanliness and safety, adhering to compliance with store guidelines.
- Assisted with stocking shelves, organizing merchandise, and maintaining cleanliness of sales floor.
- Participated in training new associates on sales floor operations and policies.
- Maintained a friendly and professional demeanor while interacting with customers and colleagues alike.
- Managed time effectively between tasks such as restocking shelves and assisting customers with purchases.
Receiving Associate
Burlington
Farmington Hills, Michigan
08.2022 - 01.2023
- Received incoming shipments and verified contents against purchase orders, packing slips and invoices.
- Operated warehouse equipment to move and handle merchandise safely.
- Assisted in training new staff on receiving procedures and safety protocols.
- Inspected goods for damages or defects, reported issues to supervisor, and resolved discrepancies with suppliers to ensure quality standards.
- Maintained clean and safe work environment in compliance with company standards.
- Ensured compliance with safety regulations while working in the receiving area.
- Collaborated with team members to maintain optimal inventory levels and organized stock for efficient retrieval.
- Communicated with management regarding discrepancies in shipments or inventory issues.
- Facilitated merchandise unloading from trucks to ensure efficient processing and inventory management.
- Utilized RF scanners to accurately track movement of merchandise within facility.
- Organized stockroom to ensure efficient product retrieval and storage.
- Prepared merchandise for display on sales floor according to company guidelines.
- Organized and restocked shelves to maintain an appealing shopping environment. with newly arrived inventory and removed outdated items.
- Conducted quality assurance checks on incoming products to ensure they met company standards before stocking shelves.
Food Service Worker
Franciscan Health Lafayette East
Lafayette, IN
09.2016 - 05.2022
- Prepared and served meals following dietary guidelines and safety protocols.
- Provided exceptional customer service during meal service and addressed inquiries.
- Served meals to customers in a friendly and courteous manner.
- Maintained cleanliness of kitchen and dining areas to ensure sanitation standards.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Maintained order and cleanliness of work areas to conform with health codes.
- Collaborated with team members to enhance efficiency in food preparation processes.
- Managed inventory by tracking food supplies and restocking items to ensure availability.
- Monitored inventory levels of food items used during meal services.
- Assisted with unloading deliveries from suppliers into storage areas.
- Operated kitchen equipment safely while adhering to operational procedures.
- Trained new staff on food handling techniques and safety practices, improving compliance.
- Supported overall efficiency by handling various responsibilities in food service. related to food service.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Set up, restocked and cleaned dining areas.
- Utilized point-of-sale systems for taking orders from customers.
- Operated cash register to process cash, check, and credit card transactions.
- Greeted customers upon arrival in the dining area.
- Maintained professional demeanor during interactions with customers and co-workers.
- Acquired new skills to support team and further accommodate customer needs.
- Prepared beverages such as coffee, tea, soda.
- Assisted in the preparation of food items according to recipes and instructions.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Operated dishwashing machines safely and efficiently.
- Properly stored all leftover food items after each shift.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Cleaned kitchen areas, equipment and utensils.
Education
Associate of Science - Bioengineering
Ivy Tech Community College of Indiana
Lafayette, IN 08.2017 - 05.2019
Skills
- Inventory management
- Compliance monitoring
- Shipment coordination
- Staff training
- Customer service
- Time management
- Problem solving
- Effective communication
- Conflict resolution
- Visual merchandising
- Computer skills
- Safety procedures
- Verbal and written communication
- Organization and prioritization
Languages
English
Native/ Bilingual
French
Limited
References
References available upon request.
Timeline
Receiving Supervisor
Burlington
01.2026 - Current
Sales Floor Supervisor
Burlington
06.2023 - 01.2026
Sales Floor Associate
Burlington
01.2023 - 06.2023
Receiving Associate
Burlington
08.2022 - 01.2023
Concert Photographer
Freelance
01.2020 - Current
Associate of Science - Bioengineering
Ivy Tech Community College of Indiana
08.2017 - 05.2019
Food Service Worker
Franciscan Health Lafayette East
09.2016 - 05.2022