Sylve Chimas
Prairieville,LA
Summary
Dynamic professional with a proven track record at Resource Power Group, excelling in client relationship building and logistics management. Successfully managed major projects and streamlined processes, enhancing efficiency and customer satisfaction. Adept at competitor analysis, fostering strong vendor relationships, and driving continuous improvement in inventory control and support strategies.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Product Support Sales Representative
Resource Power Group
01.2012 - 06.2025
- Assisted customers in troubleshooting product issues and provided effective solutions.
- Maintained accurate records of customer interactions and support requests.
- Collaborated with team members to enhance product knowledge and support strategies.
- Engaged in continuous learning about product features and updates for improved customer assistance.
- Managed major projects
- Managed Logistics
- Managed Payables and Receivables
Parts Coordinator
Louisiana Caterpillar
08.2005 - 01.2012
- Coordinated inventory management processes to ensure timely availability of parts and materials.
- Developed and maintained relationships with suppliers to optimize sourcing and delivery efficiency.
- Implemented tracking systems for inventory levels, reducing discrepancies and improving accuracy.
- Streamlined order processing workflows, enhancing turnaround times for incoming and outgoing shipments.
Parts Specialist
Barriere Construction Co.
01.1998 - 01.2004
- Managed inventory control processes to ensure accurate stock levels and availability of parts.
- Developed strong vendor relationships to optimize procurement and reduce lead times on essential components.
- Streamlined order processing systems, increasing efficiency in parts retrieval and delivery for customers.
- Trained and mentored junior staff on best practices for parts identification and customer service techniques.
Education
No Degree - Chemical Engineering
Louisiana Tech University
Ruston, LASkills
- Client relationship building
- Competitor analysis
- Logistics
- Manage Major Projects
Accomplishments
During my tenure RPG achieved Platinum Certification in MAK and EMD product lines.
Certification
I am certified in MAK and EMD parts training
Timeline
Product Support Sales Representative
Resource Power Group
01.2012 - 06.2025
Parts Coordinator
Louisiana Caterpillar
08.2005 - 01.2012
Parts Specialist
Barriere Construction Co.
01.1998 - 01.2004
No Degree - Chemical Engineering
Louisiana Tech University
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