Sylvester Jlay
Anoka,MN
Summary
Dynamic IT professional with a proven track record at Orange Liberia, adept at negotiating contracts to reduce costs and enhancing productivity through user friendly IT solutions. Strong problem solving abilities and excellent teamwork skills foster collaboration and knowledge sharing, ensuring efficient operation of hardware, software, and network resources.
Overview
7
7
years of professional experience
Work History
AA
Wendell's Inc
10.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
IT Assistant
Orange Liberia
03.2019 - 08.2024
- Reduced costs by negotiating favorable contracts with technology vendors and service providers.
- Provide technical support to employee, ensuring efficient operation of computer, Hardware, Software and Network resources.
- Developed user friendly IT solutions for improved staff productivity.
- Assist in managing network infrastructure including router, switches and firewalls
- Collaborated with cross functional teams on various projects, fostering a positive working environment that encouraged knowledge sharing.
- Played a key role in successful office relocation by coordinating IT equipment transfer and setup.
Education
Bachelor of Science - Information Technology
Starz University
Liberia12-2023
High School Diploma -
John Christian Internation School System
Liberia11-2019
Skills
- Teamwork and Collaboration
- Knowledge of Microsoft Office Suit
- Installation and Configuration of IT System
- Data backup and Recovery
- Time management and multitasking
- Hardware and Software Troubleshooting
- Friendly, positive attitude
- Strong Problem solving abilities
Languages
English
Professional Working
Timeline
AA
Wendell's Inc
10.2025 - Current
IT Assistant
Orange Liberia
03.2019 - 08.2024
Bachelor of Science - Information Technology
Starz University
High School Diploma -
John Christian Internation School System