Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sylvia Acker

Elsberry

Summary

Personal Care Assistant with history of office clerk experience from medical records and billing jobs. The skills I developed in those roles involved directly working with customers to quickly and accurately process information and maintain good long-lasting customer/company relationships. My main responsibilities involved using medical computer programs to manage patient data and post credits and withdrawals to the company’s financial spreadsheets. In my current role I work with clients with disabilities to help schedule important appointments, run basic errands, as well as making sure they live in a tidy home. I am highly motivated to learn new skills and believe I could succeed at First Mid Bank.

Overview

18
18
years of professional experience

Work History

PCA

Bradley Selected Healthcare LLC
Clayton, MO
02.2023 - Current
  • Assisted clients with daily living activities, promoting independence and dignity.
  • Scheduled appointments and kept homes tidy.

Medical Records and Billing Clerk

Pike County Hospital
Louisiana, MO
01.2020 - 11.2021
  • Processed patient billing statements accurately and efficiently.
  • Worked with customers to fulfill records requests.
  • Managed insurance verification and authorization processes for timely billing.
  • Used medical computer programs to manage data.
  • Posted deposits to company financial spreadsheets.
  • Performed transcription tasks from an audio medium to Word documents for medical staff.

Sales Associate

Dollar General
Elsberry, MO
05.2008 - 2011
  • Managed inventory via stocking and loss prevention.
  • Assisted customers.
  • Oversaw cash register operations, ensuring accurate transactions and adherence to financial procedures.

Education

High School Diploma -

Elsberry High School
Elsberry, MO

No Degree - Art History And Anthropology

University of Missouri
Columbia, Missouri, MO

Skills

  • Records organization
  • Customer Service
  • Account management
  • Health information systems
  • Data security procedures
  • Transcription
  • Medical billing and coding
  • Cash register operation
  • Stocking and receiving

Timeline

PCA

Bradley Selected Healthcare LLC
02.2023 - Current

Medical Records and Billing Clerk

Pike County Hospital
01.2020 - 11.2021

Sales Associate

Dollar General
05.2008 - 2011

High School Diploma -

Elsberry High School

No Degree - Art History And Anthropology

University of Missouri