Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Languages
Timeline
Generic

Sylvia Becea

Monroe,CT

Summary

Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Business Development Manager, Global Mobility

HOMEPORT STAYS
10.2023 - Current
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
  • Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
  • Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
  • Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
  • Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
  • Streamlined internal processes by introducing innovative tools and technologies, enhancing overall operational efficiency.

Reservations Sales Specialist

COMPASS FURNISHED APARTMENTS
04.2022 - 09.2023
  • Improved customer satisfaction by efficiently handling reservation inquiries and providing accurate information.
  • Enhanced booking process for smoother transactions through regular system updates and maintenance.
  • Consistently met sales targets by effectively upselling inventory and add-on services.
  • Maintained strong relationships with clients, ensuring repeat business and positive referrals.
  • Provided exemplary customer support during high-volume periods, maintaining professionalism under pressure.

Associate Team Lead, Mobility

AIRES
02.2015 - 04.2022
  • Enhanced team productivity by implementing efficient workflow processes and providing guidance on task prioritization.
  • Streamlined communication within the team through regular meetings, resulting in improved collaboration and faster issue resolution.
  • Mentored junior team members to develop their skills and advance their careers, fostering a positive work environment.
  • Monitored team performance through regular evaluations and feedback sessions, leading to continuous improvement in individual and overall productivity.
  • Identified areas for process improvement and recommended solutions that led to increased efficiency within the department.
  • Streamlined global mobility processes by implementing efficient relocation strategies and coordinating with cross-functional teams.
  • Reduced assignment costs for the company by negotiating competitive rates with vendors and suppliers.

Design Consultant

BLINDS TO GO
05.2014 - 02.2015
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
  • Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.

Education

Bachelor of Arts in English with minor in Psychology -

Southern Connecticut State University
New Haven, CT
01.2013

Skills

  • Client Relationship Development
  • Lead Generation
  • Decision-Making
  • Prospecting
  • Salesforce Management
  • Sales Presentations
  • CRM Platforms

Accomplishments

  • Recognized with post-relocation survey scores of above 90% throughout tenure, with strong employment reviews and zero issues with a financial impact.
  • Earned 2017 Post Relocation Survey Royalty Award, as well as 2016, 2017, 2018, 2019, and 2020 Circle of Excellence Awards for exemplary customer service.
  • Featured in WorldWide ERC Mobility Magazine in Feb. 2020 for “Two Weeks in a Transferee’s Shoes”.
  • Documented and resolved after hours process which led to increased sales.
  • Exceeded quarterly objectives by as much as 20% on a regular basis.

Certification

  • Certified Mentor, Aires
  • Certified VIP Client Consultant, Aires

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Business Development Manager, Global Mobility

HOMEPORT STAYS
10.2023 - Current

Reservations Sales Specialist

COMPASS FURNISHED APARTMENTS
04.2022 - 09.2023

Associate Team Lead, Mobility

AIRES
02.2015 - 04.2022

Design Consultant

BLINDS TO GO
05.2014 - 02.2015

Bachelor of Arts in English with minor in Psychology -

Southern Connecticut State University

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Sylvia Becea