SYLVIA BRINKMAN
Oregon,Ohio
Summary
Results-oriented Bilingual Administrator and Customer Service Representative with 20+ years of experience in diverse industries. Proven expertise in understanding client needs and providing efficient solutions. Highly adaptable and resilient, consistently maintaining a professional demeanor to deliver high-quality work. Dependable team player known for exceptional communication and organizational skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Customer Experience Banker
Huntington National Bank
Oregon, Ohio
10.2023 - Current
- Proactively identify financial goals and service needs of customers to grow relationships
- Process customer transactions accurately and efficiently
- Provide exemplary Service to Sales experience while educating customers on the benefits of bank products, services and digital solutions
Customer Service Cashier
Meijer
Oregon, Ohio
03.2021 - 10.2023
- Ensured exceptional customer satisfaction by following established guidelines
- Demonstrated rapid response and adaptable service skills
- Addressed customer complaints swiftly with genuine concern
Remote Personal Assistant
PAUL DE SENNEVILLE
, FRANCE
08.2021 - 05.2023
- Translated and revised creative materials
- Developed databases facilitating financial planning
- Reviewed and refined the entire autobiography
Homeschooling Teacher
Self-employed
08.2008 - 04.2023
- Crafted bilingual lesson plans to address academic requirements
- Engaged students through varied formal and informal educational techniques
- Completed and presented necessary audit reports to the French board on an annual basis
Administrative Assistant
Sioule Sancy Incendie
Ceyrat , FRANCE
01.2021 - 04.2021
- Inspected and transcribed technicians' handwritten Fire & Safety Inspection reports into database
- Administrative support to Executive Team
Owner/Manager
Holy Smoke BBQ
, FRANCE
09.2017 - 04.2019
- Created business plan securing bank funding for American BBQ food truck
- Oversaw accounting, compliance with health & safety codes, and banking requirements
Education
MASTER OF SCIENCE IN EUROPΕΑΝ ΜΑΝAGEMENT STRATEGY -
STAFFORDSHIRE UNIVERSITY
UK10.1998
FOUR-YEAR BACHELOR'S DEGREE IN ECONOMICS -
UNIVERSITY DE LILLE I
FRANCE06.1996
Skills
- Service Excellence Focus
- Collaborative Leadership
- Effective Problem Solver
- Skilled Verbal Communicator
- Precision in Task Execution
- Organization skills and time management
- Fluency in MS Office Suite, Zoom, Workday, Teams
Certification
- Notary Public, OH, commissioned through 2030
Languages
French
Native/ Bilingual
Timeline
Customer Experience Banker
Huntington National Bank
10.2023 - Current
Remote Personal Assistant
PAUL DE SENNEVILLE
08.2021 - 05.2023
Customer Service Cashier
Meijer
03.2021 - 10.2023
Administrative Assistant
Sioule Sancy Incendie
01.2021 - 04.2021
Owner/Manager
Holy Smoke BBQ
09.2017 - 04.2019
Homeschooling Teacher
Self-employed
08.2008 - 04.2023
MASTER OF SCIENCE IN EUROPΕΑΝ ΜΑΝAGEMENT STRATEGY -
STAFFORDSHIRE UNIVERSITY
FOUR-YEAR BACHELOR'S DEGREE IN ECONOMICS -
UNIVERSITY DE LILLE I
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