SYLVIA CHUONG
Santa Clara,CA
Summary
Dynamic and results-driven purchasing specialist with over 10 years of extensive procurement experience, thriving in fast-paced environments. Proven expertise in developing and executing purchasing contracts and orders while effectively managing receiving, inventory, and accounting processes. Skilled in streamlining procurement operations, optimizing vendor relationships, and driving cost efficiencies through strategic sourcing and negotiation. Reliable team player with a strong focus on collaboration and adaptability to meet evolving business needs, complemented by a deep understanding of supply chain dynamics and market trends.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Purchasing Supervisor/IT Support Technician
Lin-Zhi International, Inc
06.2023 - Current
- Managing the entire Purchasing Department; Help establish and improve Procurement process for the Purchasing Department; Handles International purchases and shipping
- Daily monitoring and communications of Purchasing and IT Email Inbox; Respond to request tickets; Organize and update purchasing records
- Keeping Purchasing office clean and organized with office supplies and computer equipment; Ordering and Replenishing snacks for the company
- Execute purchasing requests with meeting day-to-day Purchasing demands from requesting quotes to issue of POs, including researching best prices; Track order status and delivery schedules to ensure items received in a timely manner
- Assessing new vendors and gathering information such as their W-9, ACH information, and credit application
- Research and compare prices for various goods and services; Coordinate outside Facility Maintenance services
- Coordinate instruments/equipments external calibration/maintenance services for Production, Development, and Immunology Departments
- Track employee receipts and reimbursements
- Organize and Maintain Purchasing Contract Database and Inventory
- Execute Purchasing Reports and Updating Vendor Records in Quickbooks
- Keep track of Receiving Log and provide shipping and delivery updates on orders
- Implement price comparison, cost and vendor assessments, and presentations on vendors and products
- Coordinate, organize, and backup Company Inventory with all Departments
- Assist in oversight and administration of the company inventory management system
- Trained employees how to use Internal Ordering System (IOS) ERP System
- Create, update, and review Purchasing, IT, and Accounting SOPs (Standard Operating Procedures), Protocols, Procedure, Forms, and Training Presentations
- Assist employees in troubleshooting information technology-related issues for both hardware and software
- Coordinate the set-up, implementation, and maintenance of data services, phones, computers, and printers
- Maintaining and troubleshooting all networking, routing, computer systems, virtual private network systems (VPNs), remote desktop systems, and servers for performance and security
- Setup, Configuration, and Management of Computer Equipment such as Desktop Computers, Laptops, Printers, and Scanners
- Onboarding new employees and implement onboarding orientation
- Review and Approve Invoices for accuracy and do monthly credit card reconciliations
- Set up Net Term Account with vendors by completing the credit application; Completing the Resale Certificate and send to vendors to get sales tax exempt on certain items
- Full Time ~ 2 years 10 months
- Hybrid
Buyer
Bonneville Labs
08.2019 - 04.2023
- Establish and own the entire Procurement process from starting with researching and sourcing with comparison charts to requisitions and requesting for quote (RFQ) to price negotiation and placing orders and manage receiving and invoices/receipts for Accounting
- Set Up Purchasing Software, add new users, add new vendors and punchout, update order status, and write user guide/manuals
- Place order for Office Supplies, Kitchen Supplies, Facility Supplies and services, Lab Supplies, Lab Equipment, Lab Machinery, etc.; Order through Instacart and Door Dash
- Coordinate and Review requisition requests and approval process, prepare and issue Purchase Orders/Contracts to vendors or place order on goods and services
- Proactively follow up on open orders and expedite backordered orders and track delivers to ensure all orders arrive in time and update order status on procurement software; Interacting with suppliers to schedule delivery times and resolve shipping errors
- Monitoring inventory and determining purchasing needs and predict backordered product with long lead time
- Collaborate with Clients to identify procurement needs and collaborate with Financial Team relating to Budgeting, Invoices, Invoices/Receipts, and payments
- Act as a liaison between clients, supplies, vendors, and internal Engineers/Scientists to determine procurement needs and resolve purchasing related issues and take the initiative to find resolutions to solve the problem
- Complete Credit Applications and Resale Certificates and submit to vendor for a Net Term Account
- Review and submit invoices to Accounting Team and Bill.com to ensure purchases are valid for payment; Authorize payments and maintain invoices/receipts; Categorized each transaction with GL Codes for Accounting
- Communicate and keep a good relationship with vendors and keep log of vendor accounts information with Net Term agreement; Manage list of vendor log in accounts on LastPass or Keeper Security
- Manage virtual credit cards and transactions on payment system called RAMP and BREX and attach invoices/receipts and mark each transaction with category and expense type and code
- Review Monthly invoices to ensure accuracy and submit invoice for payment; Keep track of Accounts Receivables and send out invoices to Clients
- Log Solvent Refills and Chemical Refills from Members and charge them back monthly through invoices; Reconcile chemical order report monthly to log inventory
- Set up new facilities at new location; Keep log of Company Employees and Clients contact information; Scheduling services for the facility
- Using an ERP System called Point Purchasing to submit requisitions; Route approvals in Point Purchasing and place order per employee’s requests
- Coordinate and Set-up meetings in Microsoft Teams and Slacks
- Follow and perform Purchasing procedures for acquisitions of goods and services by processing requisitions and purchase orders; Communicate with other departments on Orders, Receiving, and Invoices
- Communicate with vendors on product inquiries and getting brochures and Quotes
- Create price comparison spreadsheet for vendors and products and aim for cost reduction
- Implement Purchasing System and responsible for all Purchasing related activities including reviewing contracts and Quotes or supplies, materials, equipments, and services
- Full Time ~ 3 years 10 months
- Remote
Office Manager
DSP Concepts
09.2018 - 07.2019
- Manage entire office of 50+ people and assist them with their requests and keep office neat, clean, and professional; Help with Onboarding employees and purchase customize mug
- Assist Founder, CEO, and CFO with their meetings and order lunches for meetings; Book dinner reservations for CEO;
- Purchase office supplies, kitchen supplies and snacks for the office through Instacart and Door Dash and manage lunch accounts on EAT CLUB and order lunch for guests daily
- Order weekly catering lunch for employees or special holidays/events; Plan holiday events and parties;
- Purchase supplies, raw materials, services, and equipment for Engineers
- Confirm receiving purchase and approve payment
- Arrange flights and hotel for guests or employees that comes for training
- Prepare shipping labels and ship out packages to local and overseas vendors
- Admin to Google Suite and manage email addresses for all employees
- Set up Front Desk Envoy log in system and conference room booking system
- Coordinate interviews and setting up new employees onboarding and other HR duties
- Enter bills in Quickbooks and approve invoices for payment
- Part-Time ~ 11 months
Purchasing Manager, Executive Assistant, Office Manager, Accounts Payable, Event Coordinator
Solarbase, Inc
06.2014 - 05.2015
- Assist CEO and CFO with their busy schedule and manage their calendars
- Office Admin tasks; Act as first contact in the office; Greet visitors
- Coordinate events, lunch, and meetings, etc.
- Issue contracts and Purchase Orders; Pricing and Term Negotiation; Vendor Management and Cost Control Proposal
- Hold advertising booths at events in Solar sales
- Design fliers and write manuals
- Enter invoices into Quickbooks and pay company expenses; Cut checks; Accounts Payable
- Make deposits at bank and do wire transfer internationally
- Full-Time ~ 1 year
Office Manager, Purchasing Manager, Executive Assistant, Accounts Payable, Event Coordinator
ThinSilicon Corporation
07.2010 - 05.2014
- Office Management; Greet visitors and answer incoming call; Office supplies run at Costco, Office Depot, etc.
- First point of contact for Executive and manage Executives calendar to schedule meetings
- Purchase office supplies, kitchen supplies and snacks for the office and make sure office and kitchen is clean and neat; Purchase holiday gifts and raffle prizes
- Request Quotes; Issue contracts and Purchase Orders to vendors; Match invoices with POs and packing slips; File contracts and purchase orders
- Material Inventory Control; Keeping inventory log in database
- Enter bills and expenses in Quickbooks; Ensure all invoices are paid on time and file invoices; Deposit checks to bank accounts; Maintain petty cash accounts
- Plan company events and holiday party and company lunch/dinner meetings
- Collaborate with Engineers in Purchasing
- Place POs and Schedule delivery for tanks of hydrogen and gases to lab
- Full-Time ~ 3 years 11 months
Material Program Management/Purchasing Assistant/Executive Assistant/Accounts Payable
Ji Fu Machinery & Equipment, Inc.
04.2008 - 07.2010
- Assist CEO and Vice President of the company
- Coordinate company lunches and parties; Purchase holiday gifts and raffle prizes
- Purchasing assistant for Purchasing manager
- Work with Engineers to understand the system
- Create PO and place order for Raw Materials for Engineers
- Purchase Tools, Equipment, Electrical Components, and Raw Materials
- Communicate with vendors regarding parts and lead time to meet production date
- Receiving and sorting components and keeps track of inventory
- Complete Credit Applications and Resell Certificates and submit to vendor for a Net Term Account; File Credit Applications, POs with packing slip, and Invoices
- Manage Inventory through BOM
- Contact and schedule packing company to pack the entire system for shipment
- Organize and schedule packages, deliveries, and shipping overseas through Air Flight and Ocean Dock; Communicate with Airlines regarding shipment
- Attaching packing slip to order confirmation and PO; Submit and Approve invoices for accounting to make payment;
- Enter bills and pay invoices through Quickbooks
- Full-Time ~ 2 years 4 months
Technical Repair Customer Service & Sales (Bilingual)
Comcast
02.2003 - 03.2008
- Answer incoming calls from customers regarding issues with their cable and/or Internet
- Guide Customers through steps in repairing their cable and/or Internet
- Send signals to their cable box and/or router to resolve problem
- Schedule technician to customers home to repair their cable and/or Internet
- Lead group of Bilingual Customer Service reps
- Answer incoming sales calls and explain package prices for cable and internet and phone
- Meet monthly sales quota
- Hold advertising and sales booths at events and explaining promotions
- Order advertising gifts such as t-shirts, keychains, etc. with company logo
- Full-Time ~ 5 years 1 months
Quality Assurance (QA) and Technical Support
Xirlink/Veo
06.2000 - 10.2003
- Test digital and video cameras on PC and MAC and write report
- Use Ghost software to make carbon copy of Windows in PC and MAC
- Write User Guide and User Manuals for digital and video cameras
- Use Adobe Photoshop and Adobe Illustrator to write User Guide/Manuals
- Technical Support; Answer customers calls and guide them through technical issues with their digital and video cameras
- Issue RMA for defective digital and video cameras
- Check packaging, inventory, and logistics of production in warehouse
- Part-Time ~ 3 years 4 months
Education
Associate of Arts - Accounting
De Anza College
Cupertino, CA01-2011
Associate of Arts - Child Development
De Anza College
Cupertino, CA01-2010
Bachelor of Science - Computer Science
San Jose State University
San Jose, CA01-2003
Skills
- Microsoft Outlook, Word, Excel, & Powerpoint
- Adobe Writer
- Google Calendar
- Google Sheets/Slides
- Quickbooks
- Point Purchasing/ERP
- RAMP
- BREX
- Billcom
- LastPass/One Password
- Keeper Security
- Microsoft Teams
- Slacks
- Zoom/Google Meet
- Internal Ordering System
- Order tracking
- Supply chain optimization
- Strategic sourcing
- Supplier negotiation
- Vendor relationship management
Certification
- Accounting Certificates
- UNIX Certificate
LANGUAGES
English
Cantonese
Mandarin
Timeline
Purchasing Supervisor/IT Support Technician
Lin-Zhi International, Inc
06.2023 - Current
Buyer
Bonneville Labs
08.2019 - 04.2023
Office Manager
DSP Concepts
09.2018 - 07.2019
Purchasing Manager, Executive Assistant, Office Manager, Accounts Payable, Event Coordinator
Solarbase, Inc
06.2014 - 05.2015
Office Manager, Purchasing Manager, Executive Assistant, Accounts Payable, Event Coordinator
ThinSilicon Corporation
07.2010 - 05.2014
Material Program Management/Purchasing Assistant/Executive Assistant/Accounts Payable
Ji Fu Machinery & Equipment, Inc.
04.2008 - 07.2010
Technical Repair Customer Service & Sales (Bilingual)
Comcast
02.2003 - 03.2008
Quality Assurance (QA) and Technical Support
Xirlink/Veo
06.2000 - 10.2003
Associate of Arts - Accounting
De Anza College
Associate of Arts - Child Development
De Anza College
Bachelor of Science - Computer Science
San Jose State University