Sylvia Curo
Viejas Casino
Alpine,CA
1
Language
1
Certification
9
years of professional experience
Led and trained team members to uphold high standards of service and operational excellence, contributing to a fair and enjoyable gaming atmosphere.
Work History
Table Games Supervisor
1 Year 5 Months- Supervises daily activities of Table games to maintain adherence to gaming regulations.
- Tracks cash/chip purchases, table inventories, and player win/loses.
- Observes gameplay closely to detect errors and reports irregularities to surveillance.
- Improves Viejas guests experience by delivering exceptional services and upholding a friendly, professional demeanor.
- Monitors our guests on the floor to detect any cheating by identifying card counting or marked cards.
F&B attendant
1 Year 4 Months- Achieved accuracy in nightly cash handling, maintaining financial consistency.
- Elevated customer service standards, significantly enhancing guest experience.
- Successfully resolved guest disputes.
- Executed diverse roles within food and beverage services, covering Room service, Grab-and-go, and The Daily Roast.
Assistant manger
7 Years 6 Months- Achieved high levels of customer satisfaction.
- Streamlined financial processes by accurately closing registers and reconciling cash flow.
- Developed lasting guest relationships, contributing to repeat business.
- Facilitated training for new staff members, enhancing team performance.
Sales Representative
1 Year 10 Months- Achieved customer satisfaction and loyalty by successfully developing and maintaining strong client relationships.
- Increased customer base through effective cold calling, strategic networking, and referral programs.
- Elevated sales revenue by strategically pursuing and nurturing high-potential accounts.
- Utilized up-to-date industry knowledge to guide informed decision-making during client interactions.
- Regularly exceeded quotas through the implementation of strategic sales plans and efficient time management.
- Presented informative product demonstrations to showcase features, benefits, and competitive edges.
Education
High School Diploma
Completed secondary education, demonstrating proficiency in key subjects and skills essential for professional growth.
Skills
Achieved high customer satisfaction by resolving service issues promptly.
Maintains regulatory compliance
safeguarding company reputation and operations.
Optimized cash handling procedures
improving transaction accuracy and reliability.
Certification
- RBS license
- Sexual harassment training
Languages
English
Interests
I mostly enjoy being with my kids
having beach and family days
cooking and reading.
Declaration
I, Sylvia Curo certify that in the information provided in this resume is true and accurate to my knowledge. July 22, 2026
Career Highlight
Allowing my self to cross train and work multiple venues in the casino, giving myself opportunities to meet more team members from other departments to transfer. Working well with managment and helping others when needed.
Timeline
Table Games Supervisor
Viejas Casino
03.2025 - CurrentRead More
F&B attendant
Viejas Casino
11.2023 - 03.2025Read More
Sales Representative
Rexaiir
03.2018 - 01.2020Read More
Assistant manger
Kravings Fruitbar
03.2017 - 09.2024Read More
El Capitan High School
High School Diploma
Read More