Sylvia Fine

• Leading 501(c)3 nonprofit organization with tremendous growth and a 64% increase in financial sponsorship.
• Collaborating with corporations, entrepreneurs, schools, and communities to build educational and professional development programs.
• To ensure equality and branding, established various committees, such as Diversity & Inclusion and Professional Development
• Cultivated strong relationships with external partners to maximize resources.
• Supported project management team for optimal performance.
• Oversee long-term and short-term plans

Marketing & Communication Director

• Created and maintained newsletters, campaigns, social media channels, websites, and public relations.
• Led Marketing & Communications Committee.
• Gathered both internal and external content to improve marketing strategies and online presence.
• Researched and evaluated various communication outlets.
• Created press contacts and releases, and publicized events before and after they happened.
• Developed communications plans with clear goals and objectives that could be measured.

• Oversaw daily operations and provided constructive feedback to achieve both short-term and long-term goals.
• Monitored office workflow and administrative processes to ensure smooth operations. To reduce turnaround time by introducing new methods.
• Worked closely with organizational leadership and board directors, and guided operational strategies. planned and directed activities such as sales promotions, coordinated with staff members and vendors, determined goods and services to be sold, and set prices and credit terms based on customer demand forecasts.
• Managed operations, sales, marketing, and customer service and achieved 94.1% average customer satisfaction score
• Built strong marketing campaigns and identified channels to promote each targeted product or service, resulting in total sales growth of 26.28%.
• Created foundations of lasting development programs and successfully increased efficiencies in operation, staff, and inventory management.

• Developed strategic marketing plan, created and implemented marketing and sales initiatives, and facilitated relationships with suppliers, agents, and key clients.
• Managed sales and customer service, including product sales, managing distributors and partners, and specializing in pharmaceutical and medical imaging supply distribution.
• Sourced, negotiated pricing, developed, and launched 4 product lines: AGFA (CR, IP plates, films), BARCO (diagnostic medical display system), Covidien (power injector, contrast media), Johnson & Johnson (interventional vascular products)
• Increased total sales volume by 78% without increasing fixed expenses.
• Produced 37% of company revenue, exceeding our business development objectives. As a result, was awarded as "Best Sales Performance Award" for Imaging and "Continuous Top Performance Award" from Covidien (Tyco Healthcare).
  

Marketing Manager

• Led a successful business development effort for neurosurgical products at Johnson & Johnson, resulting in increased market share and revenue growth.
• Reengineered marketing process and trained sales associates, while also designing and executing product promotion campaigns focused on raising awareness of NPH and hydrocephalus.
• Expanded customer base and negotiated contracts and pricing, boosting sales by 89% within the first two years.
• Additionally, captured significant savings of 15-30% by skillfully negotiating with vendors.

Human Resources Manager & Executive Assistant

• Managed 4-5 projects at once while also overseeing HR, Medical License & Insurance Regulatory Affairs, and served as an Assistant to the CEO.
• Collaborated closely with Design, PR, ADM, Accounting, IT departments, and all levels of management to ensure that HR system aligned with company objectives, opportunities, strategies, schedule, and budget.
• Established and maintained recruiting database and standardized recruiting process, increasing efficiency by 25%.
• Developed strategic marketing plans, conducting research on sponsors, delegates, and event locations to identify pricing and promotional strategies.

• Coordinated telecoms and ensured enough space for operations, as well as running orientation training programs and sending out monthly newsletters.
• Our capacity planning report received high praise from Head Office in San Francisco, being rated as "Best Report of the Year."
• Provided support to Vice President in managing Operations and System projects.
• Supplied support to Banking as Banking Security Officer.
• Handled confidential and sensitive information with discretion and tact.