SYLVIA A FRIPP

• Demonstrated professionalism at all times while engaging with 65 students, parents, colleagues, and administrators alike during daily duties.
• Obeyed federal, [GA] and local traffic laws and regulations to enable safe transportation outcomes for participants.
• Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.

Operated range of heavy equipment on regular basis with advanced skill.

• Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation
• Participated in regular safety meetings to reinforce best practices within the team and ensure a hazard-free workplace.
• Loaded and unloaded materials from trucks, cranes and other and coordinated supplies to promote efficiency.
• Demonstrated adaptability in handling diverse assignments, swiftly transitioning between different types of equipment as needed.
• Operated 5 commercial vehicle to transport equipment and job-specific machinery to and from job sites.

• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
• Supervised 40 employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
• Conducted regular performance evaluations for team members and identifying areas for improvement.