Sylvia Fulton

Tested employees at various companies for drug and alcohol compliance .

Maintained professional atmosphere while completing breath alcohol and urine testing.

Maintained accurate records and chain of custody.

Reported positive tests to appropriate management personnel and followed directions as advised .

Maintained cleanliness and vehicle maintenance,

• Conducted routine maintenance checks to uphold equipment reliability and efficiency.
• Delivered high-quality work by diligently following standard operating procedures.
• Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
• Calibrated new and existing equipment for optimal performance.
• Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
• Communicated with customers to provide updates, gather information and resolve issues.
• Increased overall efficiency with thorough documentation of completed tasks, diagnostic results, and recommendations for improvements.
• Performed preventative maintenance tasks on schedule basis which resulted in increased lifespan of equipment.

• Facilitated safe and efficient transportation of passengers with mobility challenges.
• Conducted routine vehicle inspections to maintain operational safety standards.
• Assisted passengers with boarding and disembarking, providing necessary support.
• Coordinated schedules and routes to optimize service delivery for clients.
• Implemented best practices for vehicle maintenance and cleanliness protocols.
• Trained new drivers on company policies and passenger assistance techniques.
• Monitored traffic conditions to adjust routes for timely arrivals at destinations.
• Developed relationships with clients to enhance service satisfaction and loyalty.
• Demonstrated strong multitasking capabilities while managing multiple responsibilities such as driving, passenger assistance, and trip documentation simultaneously.
• Enhanced company reputation through courteous, punctual, and professional service for passengers with special needs.
• Increased operational efficiency by maintaining knowledge of local traffic patterns and adjusting routes as necessary to avoid congestion or road hazards.
• Performed daily pre-trip inspections to maintain a clean and mechanically sound vehicle for reliable transportation services.
• Displayed excellent problem-solving skills when faced with unforeseen challenges related to weather conditions or mechanical issues during transport engagements.
• Maintained accurate records of trips, mileage, and other documentation as required by company policy and regulatory agencies.
• Assisted passengers in boarding and exiting the vehicle, ensuring their safety and comfort throughout the trip.
• Developed strong relationships with clients by consistently providing exceptional customer service experiences during each interaction.
• Improved passenger satisfaction by providing safe and efficient transportation services to wheelchair-bound individuals.
• Promoted a positive work environment through consistent adherence to company policies and procedures while performing daily tasks.
• Fostered trust among passengers by maintaining strict confidentiality regarding personal information discussed during ride services.
• Contributed to overall team success by supporting coworkers during peak periods or when assistance was needed on specific routes.
• Provided timely communication with dispatchers regarding route changes or delays, ensuring smooth operations across the fleet.
• Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.
• Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
• Achieved daily preparation for vehicle inspections prior to travel.
• Assisted handicapped customers to safely complete transfers between van and facility.

• Administered emergency medical care to patients in pre-hospital settings.
• Conducted regular equipment checks to ensure operational readiness and safety compliance.
• Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
• Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
• Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
• Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
• Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
• Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
• Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to the maximum number of patients at once.
• Evaluated patient histories to assess and prioritize levels of care.
• Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
• Trained and mentored junior EMT staff on best practices and protocols.
• Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
• Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
• Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
• Contributed to a positive work environment by providing mentorship and support to new EMTs entering the field.
• Advanced patient comfort during transport by employing proper handling techniques and providing emotional support as needed.
• Upheld high-quality service standards by consistently meeting or exceeding performance evaluation benchmarks set forth by management.
• Enhanced patient survival rates by promptly providing life-saving interventions during critical emergencies.
• Responded to wide range of emergency calls, from traffic accidents to acute medical conditions, demonstrating versatility and quick-thinking.