Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sylvia Garcia

Duarte,CA

Summary

Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Clear communicator with enthusiastic style and insightful approach. Excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements. Organized and dependable successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Also, a conscientious healthcare professional offering over 5 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

Overview

7
7
years of professional experience

Work History

EHR Support Specialist Trainer

Chapcare
04.2022 - Current
  • Provided coaching and mentoring to employees.
  • Trained and mentored new personnel hired to fulfill various roles.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
  • Facilitated virtual, in-person and blended learning sessions.
  • Developed and implemented successful onboarding program.
  • Built and maintained professional relationships with vendors and suppliers.
  • Used Epic to design training for clinical employees.

Certified Medical Assistant

Chapcare
08.2018 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Prepared and administered medications to alleviate patient symptoms.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Completed EKGs and other tests based on patient presentation in office.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Taught patients about medications, procedures, and care plan instructions.
  • Completed clinical procedures and gathered patient data for interpretation by physician.

Barista

Starbucks
01.2017 - 02.2018
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Used POS system to accurately enter orders and process payments.

Education

No Degree - Medical Assisting

Integrity College of Health
Pasadena, CA
06.2018

High School Diploma -

Duarte High School
Duarte, CA
06.2015

Skills

  • Online Training
  • Individualized Instruction
  • Classroom Expertise
  • Responding to Technical Questions
  • Direct Patient Care
  • Health Information
  • Documentation Support
  • Team Support
  • Epic Software
  • Fixing Malfunctions
  • Team Meetings
  • Technical Support and Assistance
  • Inbound Phone Calls
  • Supporting Physicians
  • Client Support

Languages

Spanish
Native or Bilingual

Timeline

EHR Support Specialist Trainer

Chapcare
04.2022 - Current

Certified Medical Assistant

Chapcare
08.2018 - Current

Barista

Starbucks
01.2017 - 02.2018

No Degree - Medical Assisting

Integrity College of Health

High School Diploma -

Duarte High School