Sylvia Gomez
Escondido,CA
Summary
I'm seeking a serving position with a team that I can establish myself and grow. I have been consistently rewarded for achieving positive outcomes in all areas of employment resulting from a strong work ethic, sense of accountability, ownership of responsibilities, loyalty to the team, dedication to the mission, and focus on the goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Bowlero Lanes
11.2022 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Buffalo Wild Wings
09.2021 - 11.2022
- Organized bar inventory and storage procedures to keep stock within optimal levels.
- Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol
- Upsold menu items to customers, driving up per sale revenues and maximizing profits
Teller
Wells Fargo
09.2019 - 01.2022
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
Skills
- Knowledge of cocktails and preparation
- Excellent customer service skills and ability to work with others
- Age Identification and Compliance
- Teamwork and Professionalism
- Anticipating Guest Needs
- Suggestive Selling
- Cash Register Operation
- Food Preparation and Safety
Certification
- LEAD Certificate
- SD Food Handler's Card
- RBS Certificate
- TIPS Certificate
Timeline
Bartender
Bowlero Lanes
11.2022 - Current
Bartender
Buffalo Wild Wings
09.2021 - 11.2022
Teller
Wells Fargo
09.2019 - 01.2022
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