Sylvia Alexander
Chicago,United States
Summary
Dynamic leader with a proven track record, adept in visionary strategic planning and fostering strong relationships. Excelled in elevating event management at YWCA Gurnee Illinois and Girl Scouts of Chicago. Renowned for articulating goals and spearheading new business development, my approach significantly enhances organizational effectiveness and volunteer engagement. Possess a passion for community building, and strengthening families and relationships by implementing and sustaining creative programs that construct and encourage healthy bonds.
Overview
16
16
years of professional experience
Work History
Attendance Coordinator/Administrator
Chicago Board of Education
Chicago, Illimos
11.2015 - 06.2023
- Resolved conflicts between supervisors, managers regarding interpretation of policy, procedures surrounding attendance issues.
- Conferred with parents and staff to discuss educational activities, policies and student behavior or learning problems.
- Assisted in the development of employee attendance policies and procedures.
- Cultivated positive relationships with parents and staff to facilitate school operations and student success.
- Collaborated with various departments to support and establish programs, lessons and student activities.
- Organized special events such as recognition awards ceremonies or team building activities designed to promote positive workplace culture focused on good attendance habits.
- Resolved various situations to cultivate strong student and parent relationships.
- Planned and led professional development activities for teachers, administrators and support staff.
- Conducted meetings with employees to discuss attendance issues and provide guidance on policy adherence.
- Oversaw day-to-day work of classroom teachers, administrative staff and school personnel to expertly serve students' needs and meet district and state standards.
- Enforced school rules for attendance, discipline and honesty.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Event Manager
YWCA Gurnee Illinois
Gurnee, IL
03.2010 - 07.2015
- Chose facilities, inspected spaces and planned set up and execution to exceed client expectation.
- Sourced speakers and special guests for wide range of corporate, industry and charitable events.
- Assembled creative and innovative event attractions based on internal capabilities or outsourced to qualified vendors.
- Prepared post-event reports summarizing attendee feedback and other key metrics.
- Analyzed event performance data to report ROI and effectiveness to senior management.
- Served as primary contact person responsible for responding to inquiries about events.
- Monitored event budgets to ensure accuracy and efficiency in spending.
- Oversaw advanced event registration and day-of check-in to handle high volume of guests.
- Assisted in developing strategies to increase attendance at events.
- Developed and implemented event plans, including budgets, venues, catering, décor, entertainment and special guests.
- Worked with professional and trade associations to create memorable and successful events.
- Created detailed timelines for the execution of each event.
- Managed budgets, optimizing expenses to deliver high-quality events under financial constraints.
- Drove growth in event management business by continuously researching and implementing improved strategies to exceed client expectations.
- Oversaw all aspects of event production from conception through completion.
- Coordinated with IT department to ensure reliable technology setup for presentations and virtual events.
- Crafted and disseminated event briefing materials for presenters, staff, and volunteers.
- Researched potential locations for upcoming events.
Program and Volunteer Manager
Girl Scouts of Chicago
Chicago, IL
05.2007 - 04.2010
- Recruited and trained volunteers to ensure they were equipped with necessary skills.
- Coordinated logistics for large-scale events involving multiple teams of volunteers.
- Prepared and maintained budgets, personnel records or training manuals.
- Planned, developed and implemented strategies for successful recruitment of new volunteers.
- Conducted regular meetings with existing volunteers to discuss challenges or successes.
- Managed recruitment efforts through media, web, social media and outreach.
- Identified areas of improvement within the volunteer program structure.
- Prepared reports regarding progress made towards goals set forth by the organization's leadership team.
- Provided hands-on and proactive leadership to community services staff.
- Implemented and evaluated staff, volunteer or training programs.
- Recruited, interviewed, and hired volunteers and staff.
- Provided support to volunteers in order to maximize their effectiveness.
- Hosted recruiting events in community to attract qualified candidates.
- Established a recognition program for outstanding performance by volunteers.
- Secured and filed signed volunteer liability waivers and contracts.
- Assisted in developing marketing materials designed to attract potential volunteers.
- Organized and coordinated volunteer activities, events, and projects.
- Resolved conflicts between staff members or between staff members and volunteers.
- Developed benchmarks for measuring and monitoring strategic changes and organizational goals.
Education
Bachelor of Arts - Graphic Design/Sculpture
Columbia College, Chicago
Chicago, IL06-1983
Skills
- Visionary Strategic Planning
- Excellent Communication and Presentation
- Strong Relationship Building
- New Business Development
- Board and Volunteer Management
- Budgeting and Finance Management
- Event Planning
- Art Shows
- Artistic Collaboration
Accomplishments
- Student Success Team Award, Chicago Board of Education, 2022-2023
- Leadership Team Award, Chicago Board of Education, 2022-2023
- Attendance Team Award, Chicago Board of Education, 2015-2016, 2016 - 2017
- The Awakening Spirit, Art Exhibit, American Haitian Museum, Chicago, IL. 2013
- Community Service Award, Girl Scouts of Chicago, Black Women Lawyers' Association of Greater Chicago, 2005
Timeline
Attendance Coordinator/Administrator
Chicago Board of Education
11.2015 - 06.2023
Event Manager
YWCA Gurnee Illinois
03.2010 - 07.2015
Program and Volunteer Manager
Girl Scouts of Chicago
05.2007 - 04.2010
Bachelor of Arts - Graphic Design/Sculpture
Columbia College, Chicago
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