Sylvia Hassell
Wilmington,DE
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication, enthusiasm and empathy when needed.
Overview
36
36
years of professional experience
Work History
Player Rewards Associates
Delaware Park Casino
04.2018 - 03.2020
- Provided customers with casino playing cards and casino vouchers.
- Maintained drive and determination to obtain personal and team objectives and goals.
- Provided excellent customer service to customers and fellow employees.
- Managed and supervised Bingo Tournaments weekly.
- Informed customers of upcoming events and managed prize giveaways.
Senior Police Administrative Associate
NYPD
05.1984 - 05.2013
- Supervised the complaint room at the precinct.
- Interviewed complainants to determine which department would be beneficial to complete the complaint.
- Formulated and created accident reports when complainants were involved in non life threatening accidents.
- Maintained accurate records of staff members'' attendance, leave requests, and overtime hours for accurate payroll processing.
- Fingerprinted people for immigration purposes and also for gun permits.
- Completed yearly evaluations for my staff members.
Education
No Degree - English
College of New Rochelle
New Rochelle, NY04.1980
High School Diploma -
Our Saviour Lutheran High School
The Bronx, NY06.1973
Skills
- Fluent in Spanish
- Good Communicator
- Empathetic
Languages
Spanish
Native or Bilingual
Timeline
Player Rewards Associates
Delaware Park Casino
04.2018 - 03.2020
Senior Police Administrative Associate
NYPD
05.1984 - 05.2013
No Degree - English
College of New Rochelle
High School Diploma -
Our Saviour Lutheran High School
Similar Profiles
Ky'el Brown-ThompsonKy'el Brown-Thompson
Surveillance Officer at Delaware Park CasinoSurveillance Officer at Delaware Park Casino
Felix BurgosFelix Burgos
Mechanic at Delaware Park CasinoMechanic at Delaware Park Casino
Marcas GoodwinMarcas Goodwin
Surveillance Officer at Delaware Park CasinoSurveillance Officer at Delaware Park Casino
Anayeli Terrones-TorneroAnayeli Terrones-Tornero
Security Specialist at Bally's Atlantic CitySecurity Specialist at Bally's Atlantic City
Omar AbukarOmar Abukar
Computer Science Club President at Delaware Technical and Community CollegeComputer Science Club President at Delaware Technical and Community College