Sylvia Lopez
Rio Grande City,TX
Summary
I am a detail-oriented teller with experience in the banking industry, skilled in cash handling, customer service, and compliance with regulations. Proficient in preparing general ledger entries and promoting financial products, while maintaining positive customer relations. Also, I am bilingual in Spanish, facilitating effective communication with diverse clientele.
Overview
3
3
years of professional experience
Work History
Teller Operations Specialist
Texas Regional Bank
06.2024 - Current
- Operating and maintains a cash drawers including posting deposits, withdrawals, transfers, loan payments, and cashing checks.
- Promote the bank's products and services and maintain a positive relation with all contacts and customers.
- Comply with federal and state regulations as well as all established Bank policies and procedures.
- Prepare daily general ledger entries and transactions.
Team Leader/Supervisor
Chick-fil-A Restaurants
06.2023 - 05.2024
- Oversaw restaurant operations and team performance during assigned shifts, ensuring smooth workflow and customer satisfaction.
- Developed leadership skills through delegation, shift planning, and coordinating operations across business sections.
- Coached and supported team members and team leaders, fostering a collaborative and productive work environment.
- Monitored metrics and implemented process improvements to enhance operational efficiency.
Education
High school diploma or GED -
Rio Grande City High School
Rio Grande City, TXBachelor's degree - Finance
University of Texas Rio Grande Valley
Edinburg, TX12.2025
Dual Enrollment Program - Interdisciplinary Studies
South Texas College
McAllen, TX03-2023
Skills
- General ledger reconciliation
- Microsoft Software
- Bilingual
- Supervising experience
- Bank Reconciliation
- Communication skills
- Customer service
- Cash Handling
- Translation
- Spanish
- Office experience
- Banking
Languages
English
Bilingual
Timeline
Teller Operations Specialist
Texas Regional Bank
06.2024 - Current
Team Leader/Supervisor
Chick-fil-A Restaurants
06.2023 - 05.2024
Bachelor's degree - Finance
University of Texas Rio Grande Valley
High school diploma or GED -
Rio Grande City High School
Dual Enrollment Program - Interdisciplinary Studies
South Texas College