SYLVIA MANUEL
Indianapolis,IN
Summary
Throughout my current roles as a Certified Tech/ Unit Secretary, I am well versed in hands on quality patient care, as well as visual skills of patient body assessments. able to administer glucose testing, vital signs monitoring.
As a Unit Secretary Im skilled in clerical duties of operating computer system in word, excel, power point, Tele Tracking, communicate with Bed Board for admitting, discharging and transferring patients.
Familiar with ordering needed supplies, preparing and breaking down patients charts.
Overview
19
19
years of professional experience
Work History
(CTUS) Certified Tech/ Unit Secretary
IU Methodist Hospital
02.2014 - Current
- Managed incoming calls and directed to appropriate department.
- Maintained current and accurate medical records for patients.
- Processed lab paperwork and requests according to physicians' orders.
- Provided information for patient admissions and discharges to foster timely processing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Certified Nursing Assistant
Wildwood Healthcare Center
04.2009 - 02.2014
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with daily am care and grooming
- Document input, output
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Patient Care Technician
Lockfield Village
08.2006 - 03.2009
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
Precertification Specialist
Wabash Medical Center
01.2006 - 07.2007
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Communicated with people from various cultures and backgrounds on application process.
- Operate computer, word, excel, power point
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Assisted clients with accurate eligibility form, application and document completion.
- Processed medical insurance claims and payments.
- Assisted with medical coding and billing tasks.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
Certification - Phlebotomist
Ben Davis Career Center
Indianapolis, IN02.2014
Certification - Medical Billing And Coding
Med Tech College - Indianapolis
Indianapolis, IN12.2007
Skills
- Unit secretary training
- Customer Service
- Insurance Verification
- Nursing station operations
- Incoming Call Reception
- Telephone reception
- Inpatient Care
Timeline
(CTUS) Certified Tech/ Unit Secretary
IU Methodist Hospital
02.2014 - Current
Certified Nursing Assistant
Wildwood Healthcare Center
04.2009 - 02.2014
Patient Care Technician
Lockfield Village
08.2006 - 03.2009
Precertification Specialist
Wabash Medical Center
01.2006 - 07.2007
Certification - Phlebotomist
Ben Davis Career Center
Certification - Medical Billing And Coding
Med Tech College - Indianapolis
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