Sylvia Mckay
Merced
Summary
Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.
Overview
6
6
years of professional experience
Work History
Office Manager
Merced City School District
Merced
03.2023 - Current
- Coordinate assigned office activities and communications with school activities, events, and timelines.
- Organize meetings and conferences, screen visitors, and phone calls.
- Process purchase orders through numerous vendors, maintain accurate fiscal records, record expenditures, and transfer funds appropriately.
- Participate in budget planning, account for monies collected in conjunction with school activities, secure monies, and process according to established procedures.
- Input and maintain master schedules, maintain student records, attendance, and medical information.
- Communicate with students, parents, and the public to explain policies, procedures, and regulations related to the school functions and programs.
- Coordinate substitute teachers to cover absences; assist in orienting substitute personnel to assigned classrooms.
- Process certified and classified payroll, including the completion of the submission of the timesheets to the District Office.
CPO Clerk
Merced City School District
Merced
07.2022 - 03.2023
- Coordinate and administer English learning testing for students.
- Prepare testing supplies for CALPAD student testing.
- Maintain records of English learning students and their test scores.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Maintained inventory levels of office supplies and equipment as needed.
- Supported office clerical functions using word processing and other software, email and office machines.
- Scanned documents into digital formats ensuring accuracy of content.
Instructional Assistant
Merced City School District
MERCED
08.2020 - 06.2022
- Utilized a variety of teaching methods such as cooperative learning or differentiated instruction.
- Distributed textbooks, workbooks, papers, and pencils to students.
- Developed positive relationships with students, parents, colleagues, administrators, and community partners.
- Assisted teachers in developing lesson plans and instructional materials.
- Organized student performance and enrichment activities to facilitate learning.
- Facilitated communication between students, teachers, and parents to support student success.
Insurance Agent
Allstate Corp
Merced
08.2019 - 06.2020
- Advised customers on the best ways to minimize risks associated with their assets.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Used mailings and phone solicitation and made presentations to groups at company-sponsored gatherings to gain new clientele.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
Education
High School Diploma -
Golden Valley High School
Merced 06-2004
Skills
- Office coordination
- Customer service
- Data entry
- Budget planning
- Records management
- Payroll administration
- Scheduling maintenance
Timeline
Office Manager
Merced City School District
03.2023 - Current
CPO Clerk
Merced City School District
07.2022 - 03.2023
Instructional Assistant
Merced City School District
08.2020 - 06.2022
Insurance Agent
Allstate Corp
08.2019 - 06.2020
High School Diploma -
Golden Valley High School
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