Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Sylvia Mendoza

Salem,OR

Summary

Versatile professional with a diverse skill set encompassing marketing, laboratory work, home care, and emotional intelligence. Demonstrated proficiency in caregiving, social work, and customer service, underpinned by a robust sales background. Specialized in senior care, merging compassion with practical skills to elevate the well-being of individuals.

Overview

6
years of professional experience

Work History

Family Care Giver

In Home Private Caregiver (family)
10.2020 - 09.2023

Job overview

  • Provided comprehensive in-home care for a relative, offering assistance with bathing, dressing, and maintaining personal hygiene.
  • Executed weekly grocery shopping and adeptly planned and prepared meals in strict adherence to specialized dietary requirements.
  • Facilitated seamlesscommunication with family members, ensuring a collaborative approach to the patient's care and overall well-being.
  • Oversaw and actively participated in client activities, prioritizing their health and providing necessary assistance.
  • Maintained meticulous records detailing patient care, condition, progress, and addressed any arising concerns promptly.
  • Responsively attended to thediverse physical, emotional, and developmental needs of patients, ensuring a holistic approach to care.

Cornerstone

Retail Sales Assistant.
12.2019 - 09.2020

Job overview


  • Facilitated seamless merchandise returns and exchanges, ensuring customer satisfaction through proficient payment refunds, item trades, and store credit offerings.
  • Greeted customers warmly, proactively assisting in locating items and providing thoughtful product suggestions without being intrusive or pushy.
  • Effectively addressed inquiries regarding current promotions, resolving issues in adherence tostore policies.
  • Implemented vigilant observation techniques to identify potential security threats, significantly contributing to the reduction of store theft, and took appropriate actions.

Panda Express Restaurant

Cashier and Customer Service
05.2017 - 02.2019

Job overview

  • Diligently upheld and enforced stringent health and safety standards, ensuring a sanitized and secure work environment.
  • Exhibited unwavering commitment to superior customer service in fast-paced, high-volume operations.
  • Precision-measured ingredients for special food items, demonstrating meticulous attention to detail in preparation.
  • Proficiently handled food preparation tasks, including washing, cutting, and designingitems tailored for cooking.
  • Played a key role in onboarding and training new employees, emphasizing the importance of service excellence and operational proficiency.

Education

Chemeketa Community College
Salem, OR

GED from Education
03.2021

Skills

  • Exceptional Customer Service: Proven ability to deliver high standards of customer service in fast-paced environments
  • Detail-Oriented: Meticulous attention to detail in tasks such as measuring ingredients and maintaining sanitation standards
  • Team Collaboration: Effective team player demonstrated throughtraining new employees and collaborating with colleagues
  • Adaptability: Successfully navigated high-volume, fast-paced operations while maintaining a focus on quality and efficiency

Timeline

In Home Private Caregiver (family)

Family Care Giver
10.2020 - 09.2023

Retail Sales Assistant.

Cornerstone
12.2019 - 09.2020

Cashier and Customer Service

Panda Express Restaurant
05.2017 - 02.2019

Chemeketa Community College

GED from Education
Sylvia Mendoza