Hi, I’m
Sylvia Mendoza
Salem,OR
Summary
Versatile professional with a diverse skill set encompassing marketing, laboratory work, home care, and emotional intelligence. Demonstrated proficiency in caregiving, social work, and customer service, underpinned by a robust sales background. Specialized in senior care, merging compassion with practical skills to elevate the well-being of individuals.
Overview
6
years of professional experience
Work History
Family Care Giver
In Home Private Caregiver (family)
10.2020 - 09.2023
Job overview
- Provided comprehensive in-home care for a relative, offering assistance with bathing, dressing, and maintaining personal hygiene.
- Executed weekly grocery shopping and adeptly planned and prepared meals in strict adherence to specialized dietary requirements.
- Facilitated seamlesscommunication with family members, ensuring a collaborative approach to the patient's care and overall well-being.
- Oversaw and actively participated in client activities, prioritizing their health and providing necessary assistance.
- Maintained meticulous records detailing patient care, condition, progress, and addressed any arising concerns promptly.
- Responsively attended to thediverse physical, emotional, and developmental needs of patients, ensuring a holistic approach to care.
Cornerstone
Retail Sales Assistant.
12.2019 - 09.2020
Job overview
- Facilitated seamless merchandise returns and exchanges, ensuring customer satisfaction through proficient payment refunds, item trades, and store credit offerings.
- Greeted customers warmly, proactively assisting in locating items and providing thoughtful product suggestions without being intrusive or pushy.
- Effectively addressed inquiries regarding current promotions, resolving issues in adherence tostore policies.
- Implemented vigilant observation techniques to identify potential security threats, significantly contributing to the reduction of store theft, and took appropriate actions.
Panda Express Restaurant
Cashier and Customer Service
05.2017 - 02.2019
Job overview
- Diligently upheld and enforced stringent health and safety standards, ensuring a sanitized and secure work environment.
- Exhibited unwavering commitment to superior customer service in fast-paced, high-volume operations.
- Precision-measured ingredients for special food items, demonstrating meticulous attention to detail in preparation.
- Proficiently handled food preparation tasks, including washing, cutting, and designingitems tailored for cooking.
- Played a key role in onboarding and training new employees, emphasizing the importance of service excellence and operational proficiency.
Education
Chemeketa Community CollegeSalem, OR
GED from Education
03.2021
Skills
- Exceptional Customer Service: Proven ability to deliver high standards of customer service in fast-paced environments
- Detail-Oriented: Meticulous attention to detail in tasks such as measuring ingredients and maintaining sanitation standards
- Team Collaboration: Effective team player demonstrated throughtraining new employees and collaborating with colleagues
- Adaptability: Successfully navigated high-volume, fast-paced operations while maintaining a focus on quality and efficiency
Timeline
In Home Private Caregiver (family)
Family Care Giver
10.2020 - 09.2023
Retail Sales Assistant.
Cornerstone
12.2019 - 09.2020
Cashier and Customer Service
Panda Express Restaurant
05.2017 - 02.2019
Chemeketa Community College
GED from Education
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