Sylvia Mills
Westchester,CA
Summary
Dedicated Senior Personnel Analyst with over five years of experience managing and recording critical employee information, including hiring packets, performance reviews, and termination documents. Proven ability to enhance departmental and organizational productivity through meticulous attention to detail and effective data management. Expertise in streamlining processes and fostering a collaborative work environment to support strategic HR initiatives. Committed to leveraging analytical skills to drive improvements in personnel operations and contribute to overall business success.
Overview
25
25
years of professional experience
Work History
Senior Personnel Analyst
Department of Recreation and Parks – Human Resources Division
Los Angeles, CA
05.2025 - Current
- Provide direct support to RAP divisions regarding hiring, labor relations, employee development and employee wellness and safety;
- Act as a liaison to RAP supervisors and managers, respond to questions from supervisors and managers regarding personnel matters including terminations, grievances and labor relations;
- Prepare a variety of written reports which include but are not limited to terminations, workplace investigations, and discipline recommendations;
- Interpret Personnel Instruction Policies, Civil Service Rules, Memorandum of Understanding (MOU) provisions, other City policies, as well as respond to questions regarding application of policies, codes, rules and provisions;
- Prepare for and present at disciplinary hearings, appeal hearings, and before the Civil Service Commission; and
- Other duties as assigned.
Personnel Analyst
Department of Recreation and Parks – Human Resources Division
Los Angeles, CA
07.2023 - 05.2025
- Provide direct support to RAP divisions regarding hiring, labor relations, employee development and employee wellness and safety;
- Act as a liaison to RAP supervisors and managers, respond to questions from supervisors and managers regarding personnel matters including terminations, grievances and labor relations;
- Prepare a variety of written reports which include but are not limited to terminations, workplace investigations, and discipline recommendations;
- Interpret Departmental Personnel Instruction Policies, Civil Service Rules, Memorandum of Understanding (MOU) provisions, other City policies, as well as respond to questions regarding application of policies, codes, rules and provisions;
- Prepare for and present at disciplinary hearings, appeal hearings, and before the Civil Service Commission; and
- Other duties as assigned.
Management Analyst
Los Angeles Police Department – Information Technology Division
Los Angeles, CA
11.2021 - 07.2023
- Supervision of staff;
- Write, proofread, and submit memorandums;
- Interpret Departmental Personnel Instruction Policies, Civil Service Rules, Memorandum of Understanding (MOU) provisions, other City policies, as well as respond to questions regarding application of policies, codes, rules and provisions;
- Submit personnel, payroll, and budgetary documents (as it relates to the operational budget and new fiscal year requests);
- Submit requests for service from intradepartmental divisions and outside departments;
- Reviewed Workers Compensation and Family Medical Leave documentation prior to submission to Personnel Division;
- Creation and submission of payroll documents for the Division; and
- Other duties as assigned.
Management Analyst
LA Sanitation and Environment – Watershed Protection Division (Admin)
Los Angeles, CA
08.2018 - 11.2021
- Supervision of staff;
- Write, proofread, and submit memorandums;
- Interpret Departmental Personnel Instruction Policies, Civil Service Rules, Memorandum of Understanding (MOU) provisions, other City policies, as well as respond to questions regarding application of policies, codes, rules and provisions;
- Submit personnel, payroll, purchasing, and budgetary documents (as it relates to the operational budget and new fiscal year requests);
- Submit requests for service from intradepartmental divisions and outside departments;
- Reviewed and signed off on invoices submitted for payment of goods/services received;
- Creation and submission of payroll documents for the Division;
- Reviewed Workers Compensation and Family Medical Leave documentation prior to submission to Client Services; and
- Other duties as assigned.
Management Assistant
Los Angeles Police Department – Training Division
Los Angeles, CA
05.2017 - 08.2018
- Data entry into various timekeeping systems for a division of over 100 personnel;
- Audit bi-weekly overtime reports;
- Maintain and file Overtime Report forms;
- Local Administrator duties;
- Prepare bi-weekly reports for Command Staff;
- Monitor/correct any error reports received;
- Process Injury-on-Duty conversions and timesheet corrections;
- Maintained personnel files; and
- Other duties as assigned.
Management Assistant
LA Sanitation & Environment – Solid Resources Proc
Los Angeles, CA
05.2016 - 05.2017
- Complete and submit personnel documents related to:
- Request for hiring staff;
- Transferring of staff;
- Newly hired/transferring personnel;
- Adding/removing of bonuses;
- Requesting bonuses be added or removed from employee’s compensation;
- Submission of department of transportation testing paperwork for employees to be sent to medical services division for random alcohol/drug testing;
- Reviewed department of motor vehicle documents to ensure staff maintained valid driver’s licenses;
- Reviewed Workers Compensation and Family Medical Leave documentation prior to submission to Client Services; and
- Other duties as assigned.
Senior Administrative Clerk
Los Angeles Police Department – Hollenbeck Division
Los Angeles, CA
05.2015 - 05.2016
- Data entry into various timekeeping systems for a division of over 200 personnel;
- Audit bi-weekly overtime reports;
- Maintain and file Overtime Report forms;
- Local Administrator duties;
- Prepare bi-weekly reports for Command Staff;
- Monitor/correct any error reports received;
- Process Injury-on-Duty conversions and timesheet corrections; and
- Other duties as assigned.
Senior Administrative Clerk
Los Angeles Police Department – Records and Identification Division
Los Angeles, CA
12.2014 - 05.2015
- Answer incoming phone calls from outside divisions and agencies regarding property (i.e. vehicles, boats, firearms, pawned articles, etc) needing to be entered into various local and state systems;
- Verify entries made by LAPD for outside agencies; and
- Other duties as assigned.
Police Service Representative
Los Angeles Police Department – Communications Division
West Hills, CA
03.2008 - 12.2014
- Received and processed incoming telephonic calls from citizens and outside agencies;
- Responded to unit broadcasts;
- Processed officer requests for further or clarified information as well as miscellaneous requests;
- Maintained unit status information;
- Assigned radio calls for service within specified time constraints;
- Processed unit requests for further or clarified information as well as miscellaneous requests; and
- Other duties as assigned.
Deputy Juvenile Corrections Officer
Probation Department | County of Orange
Orange, CA
08.2006 - 02.2008
- Participated in the supervision of confined juveniles;
- Supervised one-on-one unstable juveniles on suicide observation;
- Enforced policies and procedures;
- Maintained security of the facility;
- Performed searches of juveniles for contraband;
- Performed orientation of newly detained juveniles as well as explained;
- Provided transportation for juveniles between the institution and the hospital;
- Assisted with the routine supervision of daily activities;
- Provided situational counseling;
- Maintained daily records on detained juvenile’s activities
- Completed reports and maintained files; and
- Other duties as assigned.
Police Service Representative
Los Angeles Police Department – Communications Division
West Hills, CA
07.2003 - 08.2006
- Received and processed incoming telephonic calls from citizens and outside agencies;
- Responded to unit broadcasts;
- Processed officer requests for further or clarified information as well as miscellaneous requests;
- Maintained unit status information;
- Assigned radio calls for service within specified time constraints;
- Processed unit requests for further or clarified information as well as miscellaneous requests; and
- Other duties as assigned.
Student Assistant
Employment Development Department – Tax Branch | State of California
Los Angeles, CA
03.2001 - 06.2003
- Processed incoming/outgoing mail;
- Answered multi-line phones;
- Collected delinquent payroll taxes from non-operational businesses; and
- Prepared correspondence to send to employers
Education
Bachelor of Science - Criminal Justice
California State University, Long Beach
Long Beach, CA05-2006
Skills
- HR policies and procedures
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Time management
- Workplace safety
- Active listening
- Effective communication
- Training and mentoring
- Report preparation
- Microsoft Office
- Google Suite
- Adobe Acrobat
- Zoom
- WorkDay
- PaySR
Timeline
Senior Personnel Analyst
Department of Recreation and Parks – Human Resources Division
05.2025 - Current
Personnel Analyst
Department of Recreation and Parks – Human Resources Division
07.2023 - 05.2025
Management Analyst
Los Angeles Police Department – Information Technology Division
11.2021 - 07.2023
Management Analyst
LA Sanitation and Environment – Watershed Protection Division (Admin)
08.2018 - 11.2021
Management Assistant
Los Angeles Police Department – Training Division
05.2017 - 08.2018
Management Assistant
LA Sanitation & Environment – Solid Resources Proc
05.2016 - 05.2017
Senior Administrative Clerk
Los Angeles Police Department – Hollenbeck Division
05.2015 - 05.2016
Senior Administrative Clerk
Los Angeles Police Department – Records and Identification Division
12.2014 - 05.2015
Police Service Representative
Los Angeles Police Department – Communications Division
03.2008 - 12.2014
Deputy Juvenile Corrections Officer
Probation Department | County of Orange
08.2006 - 02.2008
Police Service Representative
Los Angeles Police Department – Communications Division
07.2003 - 08.2006
Student Assistant
Employment Development Department – Tax Branch | State of California
03.2001 - 06.2003
Bachelor of Science - Criminal Justice
California State University, Long Beach