Sylvia Moussavi
Milwaukee,Wisconsin
Summary
A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Home Healthcare Worker
Iris Financial Management Services 888 515-4747
Milwaukee , Wisconsin
07.2021 - Current
- Provided emotional support for patients during times of distress or anxiety.
- Managed inventory of medical supplies, equipment, and medications.
- Provide emotional support to family members during stressful times.
Market Probe Research Incorporated
Customer Service Research Interviewer 414 788-6000
Kenosha , Wisconsin
01.2003 - 08.2014
- Conducting business and residential phone surveys
- utilize professional telephone etiquette when speaking with respondents
- Read the script clearly and accurately to respondents
- Record all comments verbatim to ensure the
- the legitimacy of each respective survey
- Knowledge of software products such as Microsoft Word 2010 products and PowerPoint
Home Health Care Worker
ANS Health Care Services 414 481=9800
- Contributed to the development of patient-centered goals for short-term and long-term care plans.
- Ensured compliance with state regulations related to home health care services.
- Provided emotional support during difficult times.
Education
Medical Billing And Coding - Medical Billing
Penn Foster College 800 471-3232
14300 N. Northsite Blvd. ScottsDale AZ03-2023
Certificate In Drug And Alcohol Counseling - Counseling Psychology
Online/ Post University 800 660-6615
800 Country Club Road WaterBury Ct.04-2019
Master of Science - Psychology
University Of Phoenix 866 766-0766
3201 East Elmwood Street 08-2016
Bachelor of Science - Psychology
University Of Phoenix 866 766-0766
3201 East Elmwood Street11-2013
Associate of Arts - Psychology
University Of Phoenix 866 766-0766
3201 East Elmwood Street10-2010
Skills
- Inbound and Outbound Calling
- Product Knowledge
- Basic computer skills
- Organizational Skills
- Strong team building skills
Timeline
Home Healthcare Worker
Iris Financial Management Services 888 515-4747
07.2021 - Current
Market Probe Research Incorporated
Customer Service Research Interviewer 414 788-6000
01.2003 - 08.2014
Home Health Care Worker
ANS Health Care Services 414 481=9800
Medical Billing And Coding - Medical Billing
Penn Foster College 800 471-3232
Certificate In Drug And Alcohol Counseling - Counseling Psychology
Online/ Post University 800 660-6615
Master of Science - Psychology
University Of Phoenix 866 766-0766
Bachelor of Science - Psychology
University Of Phoenix 866 766-0766
Associate of Arts - Psychology
University Of Phoenix 866 766-0766
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