Sylvia Reeves
Euless,TX
Summary
Experienced Data Entry with over 10 years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic Data Entry eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of windows10 and training in 25wpm and 1000 kpm. Motivated to learn, grow and excel in customer service.
Overview
25
25
years of professional experience
Work History
Independent Agent
NexRep
09.2020 - 04.2022
- Called 10 potential customers per day to expand the customer base
- Handled approximately 80 outbound and inbound sales-related calls per week to qualify individuals interested in purchasing insurance coverage
- Developed contacts with individuals, applying effective strategies and techniques to promote client success.
Inventory Supervisor
Washington Inventory Service
08.2015 - 09.2020
- Conducted inventory audits with 90% accuracy following company procedures
- Supervisor a crew of 3 - 15 or more
- Inventory retail store to warehouse and also grocery stores
- Make sure Inventory ran smoothly, on time, and completed in a timely manner.
Cashier/Customer Service Associate
Minyard's Food Store
10.2009 - 08.2015
- Receive and disburse money in established other than financial institutions
- Usually involves use of electronic scanners, cash registers or related equipment
- Often involved in processing credit or debit card transaction and validating checks.
Data Entry / Dispatcher
DISH NETWORK CALL CENTER
02.2001 - 08.2009
- Entered data of customer information into company software
- Prepared work order, invoice distribute to service crew
- Kept record of service departments
- Provided accurate information regarding services available and fees associated with those services, as appropriate, and Filing
Data Entry Clerk / Mail Clerk
County of Dallas
03.1997 - 02.2001
- Enterdatdofchild support payment and clients information into the software-based
- Calculated and balanced payment totals for batch processing
- Processed and distributed interdepartmental and all in going mail using Piney Bowes Opex Model 51 Rapid Extracted Desk software and Model 1240Mail Opener
- And Filing Medical Billing and Coding in Billing and Coding
Education
No Degree - Medical Billing And Coding
Remington College - Dallas
Dallas, TXSkills
- Front-Desk Reception
- Data Entry
- Multi-line Phone
- Microsoft Office Words
- Filing (8 years)
- Typing
- Customer Service
- Filing
- Team Player (10 years)
- Excel
- Word
- Data-Entry
Timeline
Independent Agent
NexRep
09.2020 - 04.2022
Inventory Supervisor
Washington Inventory Service
08.2015 - 09.2020
Cashier/Customer Service Associate
Minyard's Food Store
10.2009 - 08.2015
Data Entry / Dispatcher
DISH NETWORK CALL CENTER
02.2001 - 08.2009
Data Entry Clerk / Mail Clerk
County of Dallas
03.1997 - 02.2001
No Degree - Medical Billing And Coding
Remington College - Dallas
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