Sylvia Thomas
Baltimore,MD
Summary
Experienced administrative professional with a strong background in event coordination at Johns Hopkins University. Proven success in streamlining office processes and managing intricate schedules. Expertise in Microsoft Office Suite and promoting team collaboration for improved operational outcomes. Focused on providing outstanding support to meet organizational goals..
Overview
13
13
years of professional experience
Work History
Sr. Administrative Coordinator
Johns Hopkins University
Baltimore, MD
03.2022 - Current
- Coordinated schedules and meetings for faculty and administrative staff.
- Managed office supplies and procurement processes efficiently.
- Organized events and workshops to support academic initiatives.
- Answered phone calls, provided information and connected callers to appropriate personnel.
- Managed incoming and outgoing mail and package activities.
- Developed and implemented administrative procedures to optimize workflow efficiency.
- Assisted in coordination, direction and fulfillment of special projects.
- Processed invoices and reimbursements in a timely manner.
- Managed calendars, scheduled appointments, and organized meetings.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
Senior Administrative Assistant
Corizon Health Source
Baltimore, MD
01.2019 - 03.2022
- Coordinated communication between departments to ensure efficient operations.
- Organized meetings and prepared agendas for team discussions and decision-making.
- Assisted with onboarding new staff by preparing training materials and schedules.
- Facilitated office supply management by monitoring inventory levels regularly.
- Provided administrative support to senior management team.
- Scheduled meetings, appointments, and events for executives.
- Managed physical and digital files, monitored spreadsheets, and updated reports to coordinate project materials.
- Supported HR functions such as onboarding new hires or processing employee benefits paperwork.
- Maintained confidential information regarding employees, customers, and business operations.
- Process payroll for employees using advanced payroll software systems.
Medical Records Clerk
Wexford Health Source, Inc.
Baltimore, MD
11.2012 - 12.2019
- Managed patient records using electronic health record systems.
- Ensured compliance with HIPAA regulations for patient confidentiality.
- Organized and filed medical documents for easy retrieval.
- Processed requests for medical records from patients and authorized personnel.
- Processed incoming medical records requests.
- Scanned incoming documentation.
- Organized patient charts, gathering medical histories, lab results and consents.
- Updated patient files with new medical information as needed.
- Tracked and processed release of information requests.
Education
BBA - Business Administration
University of Maryland Global Campus
Hyattsville, MD05-2026
Associate of Applied Science - Business Administration
Strayer University
Washington12-2020
Business Communication
Carver Vocational - Technical High School
Baltimore06-2006
Skills
- Event coordination
- Microsoft Office Suite
- Effective communication
- Customer service
- Administrative procedures
- Team collaboration
- Meeting planning
- Records management
- Order processing
- Meeting coordination
- Office administration
- Appointment scheduling
- Data entry
- Telephone answering
- Microsoft Excel
- Filing
- Event planning
Timeline
Sr. Administrative Coordinator
Johns Hopkins University
03.2022 - Current
Senior Administrative Assistant
Corizon Health Source
01.2019 - 03.2022
Medical Records Clerk
Wexford Health Source, Inc.
11.2012 - 12.2019
BBA - Business Administration
University of Maryland Global Campus
Associate of Applied Science - Business Administration
Strayer University
Business Communication
Carver Vocational - Technical High School