Sylvia Urby
San Antonio
Summary
Proven to excel in high-pressure environments, I enhanced customer satisfaction at Luigi's Italian Restaurant by leveraging strong multitasking abilities and exceptional communication skills. Additionally, with a strong background in patient care and clinic operations, I am adept at supporting medical staff and ensuring smooth clinic workflows. I provide excellent teamwork and the ability to adapt to changing needs. I am skilled in patient communication, basic medical practices, and consistently contributing to positive patient outcomes.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Waitress
Luigi's Italian Restaurant
09.2021 - 05.2022
- Worked at a separate location for an additional month.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma -
Hondo High School
Hondo, TX05.2022
Skills
- Customer Service
- Strong multitasking
- Team Collaboration
- Efficient time management
- Excellent Communication
- Sterilization techniques
Certification
- Basic Life Support Certification (BLS)
- CPR/AED Certification
Timeline
Waitress
Luigi's Italian Restaurant
09.2021 - 05.2022
- Basic Life Support Certification (BLS)
- CPR/AED Certification
High School Diploma -
Hondo High School
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