Sylvia Velasco
Minneapolis
Summary
Dynamic professional with a proven track record as an Executive Assistant at QVS Group Inc, excelling in time management and customer service. Recognized for fostering teamwork and collaboration, while adeptly handling confidential information. Skilled in problem-solving and maintaining accuracy in financial transactions, contributing to organizational success.
Overview
16
16
years of professional experience
Work History
Real Estate Investor
Self Employed
5861 130th Ln Savage MN 55378
05.2009 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Executive Assistant
QVS Group Inc
2300 Hwy 13 W, Burnsville, Mn 55337
01.2023 - 04.2025
- Coordinated daily schedules and appointments for the owner of the company to ensure efficient time management.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling.
- Resolved customer inquiries and complaints promptly, contributing to a positive store environment.
- Participated in training new associates on sales techniques and store procedures for improved performance.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
J.D. - Law
UISEK Universidad
Ambato, Ecuador06-2025
MBA -
Ambato College
Ambato, Tunguragua07-1998
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
Spanish
Native or Bilingual
Interests
- Adventure Travel
- Documenting and sharing travel experiences
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Fundraising Events
- Participating in fundraising events to support local charities, schools, or community projects
- Hiking
- Backpacking
- Passionate about balancing physical health with mental and emotional wellness
- Dancing
- Gym Workouts
Timeline
Executive Assistant
QVS Group Inc
01.2023 - 04.2025
Real Estate Investor
Self Employed
05.2009 - Current
J.D. - Law
UISEK Universidad
MBA -
Ambato College