Summary
Overview
Work History
Education
Skills
Timeline
Generic

SYLVIA YEAGER

Trenton,NJ

Summary

Hardworking and i love to focus on quality and teamwork. Passionate about public service and community involvement, highlighted through volunteer work. Works well with colleagues.

Overview

17
17
years of professional experience

Work History

Student

HARRIS BUSINESS SCHOOL
Trenton, NJ
04.2021 - 02.2024
  • Hosted study sessions for struggling students in various subjects.
  • Assisted in the development of marketing materials for student organizations.
  • Participated in a variety of campus events, such as career fairs, lectures, and workshops.
  • Gave presentations on current topics relevant to the curriculum.
  • Balanced school with extracurricular activities and built social connections for personal and professional growth.
  • Followed course syllabus or lesson plan to perform and submit coursework and assignments.

PARCEL CARE

Oaks Group
TRENTON, NJ
01.2018 - 04.2020
  • Communicated effectively with customers regarding their needs and expectations.
  • Followed all safety procedures while working with motor vehicles.
  • Performed periodic maintenance checks on equipment used in the car park facility.
  • Adhered to company policies and procedures pertaining to security, safety, customer service and loss prevention.
  • Utilized effective problem-solving skills when dealing with difficult situations involving customers or other staff members.
  • Identified potential hazards within the car park area and made recommendations for improvement.

Warehouse Worker

Lyneer Staffing
Trenton, NJ
11.2015 - 03.2017
  • Maintained stock levels in accordance with company policies.
  • Received and tracked incoming inventory shipments.
  • Organized warehouse space for efficient storage of products.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.

Home Health Aide

Private Duty Home Care
Trenton, NJ
03.2013 - 07.2015
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Provided companionship and monitored health condition of clients.
  • Transported clients to doctor appointments and social events.
  • Prepared meals and snacks according to prescribed diets.
  • Assisted in ambulation and exercise routines for clients.
  • Changed bed linens and maintained a clean living environment for the client's safety.

Human Services Technician

Trenton Psychiatic Hospital
Trenton, NJ
04.2009 - 03.2013
  • Collaborated with community organizations to create programs that meet the needs of our clients.
  • Educated family members about mental health disorders and how best to support their loved ones through recovery process.
  • Assessed safety risks associated with a client's living environment and implemented interventions where appropriate.
  • Participated in team meetings to review case progress and determine next steps for treatment plan implementation.
  • Provided transportation for clients when necessary for medical appointments or community activities.
  • Provided emotional support during times of stress or crisis situations.

Supervisor

trenton state police
Trenton, NJ
03.2008 - 08.2009
  • Directed and supervised team of 15 employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.

Security Officer

Trenton Psychiatric Hospitaln
Trenton, NJ
08.2007 - 11.2008
  • Checked for safety hazards and took corrective action when necessary.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Responded to alarms and conducted investigations as required.
  • Confirmed visitor identification prior to granting entry into the building.

Education

High School Diploma -

Trenton Central High School
Trenton, NJ
06-1984

Skills

  • Presentation Development
  • Project Coordination
  • Customer Service
  • Data Entry
  • Administrative assistance
  • Research and analysis
  • Safety Procedures
  • Active Learning
  • Visual Communication
  • Energetic and Enthusiastic
  • Punctual and Reliable
  • Active Listening

Timeline

Student

HARRIS BUSINESS SCHOOL
04.2021 - 02.2024

PARCEL CARE

Oaks Group
01.2018 - 04.2020

Warehouse Worker

Lyneer Staffing
11.2015 - 03.2017

Home Health Aide

Private Duty Home Care
03.2013 - 07.2015

Human Services Technician

Trenton Psychiatic Hospital
04.2009 - 03.2013

Supervisor

trenton state police
03.2008 - 08.2009

Security Officer

Trenton Psychiatric Hospitaln
08.2007 - 11.2008

High School Diploma -

Trenton Central High School

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SYLVIA YEAGER