Sylvia J Veilleux

Daily providing liaison between the institution, employees, State Compensation Insurance Fund (SCIF) adjusters, doctors, attorneys, vocational rehabilitation counselors; planning, organizing, developing and conducting training relating to worker’s compensation issues; compiling and analyzing accident and injury statistics and cost data; and recommending finalization authority to Office of Risk Management and Office of Employee Wellness. Daily interacting with all employees and managers to verify that the accuracy of claims and information is submitted correctly. Ensure the accuracy of CAL/OSHA Log along with verifying that OSHA data is submitted and reported for the health and safety committee. Working with Plant Ops to verify that all areas of concern are properly working. Making sure that areas of concern and daily BIS entry of claims and information. Serve as the subject matter expert when reviewing any submitted claims for COVID, Enhanced Industrial Disability Leave and Light Duty along with Modified Duty.

Practice principles of effective supervision; with knowledge of laws and rules governing supervision of inmates., including disciplinary actions, inmate appeals and work incentive programs. Daily tasks include organizing, planning, and supervising all areas of the central kitchen. Ongoing open communication with other supervisors to verify that the work flow goes without interruption due to food services being an ongoing task. This involves multitasking with every area within the central kitchen, so that staff are supported in all areas of production, food preparation, dining/serving areas, meat cutting, baking etc. Working collaboratively with other departments within the facility to verify that purchase orders for food and equipment is all received along with working properly. Conduct in-service training programs; analyze situations accurately and adopt an effective course of action. Maintain detailed records and prepare daily reports.

Supervises inmates in the re-thermalization of food items for the meal. Trains inmates on the safe and sanitary
handling of food. Secures rations to prevent theft. Completes HACCP documentation. Receives food items from the Central Kitchen. Supervises inmates in the off loading of food items. Monitors the transport of food to the refrigerator/freezer or storage area to prevent theft. Checks the food count for accuracy. Signs for rations. Instruct inmates on safety practices. Supervises inmates in the cleaning and sanitation of food equipment after each meal. Follows the cleaning schedule. Instructs/trains inmates on the use of equipment and chemicals. Maintains equipment in working condition. Reports equipment failures to their supervisor. Supervises inmates on the serving of food, on portion control, and on the use of appropriate serving utensils. Ensures that a sample tray is kept for each meal. Maintains safe and sanitary food handling practices and maintains food at the designated temperature. Enforces CDCR, RJDCF and Food Services policies and procedures.

Under the Return to Work coordinators, worked independently to verify that all entities where completed in an accurate and timely manner. Verified that all forms were submitted, entered into the BIS database, logged onto the CAL OSHA 300 log and compiled the proper file for said documentation. Collaboratively worked with other agencies including State Compensation Insurance Fund, third party investigators, medical providers and Office of Employee Wellness. Collected work status reports and forwarded to transaction staff for payment. Informed supervisors and managers of employee's work status, substantiated the ability to return to work and provided any update necessary in regards to pending claim. Coordinated with Ergo specialist to schedule ergo evaluations, ergo equipment delivery and set up. Assisted in the coordination of annual TB and influenza exercises.

Under the direction of the Personnel Manager assisted in various entities of the time keeper position which included but were not limited to office procedures, generated correspondence for all custody staff, provided excellent customer service to all that present at personnel front desk. Familiar with both data systems BIS and TeleStaff for the tracking of custody staff and inputting data. Assisted in the implementation of proper timekeeping processing submissions along with reviewing all documentation to verify that custody staff is paid appropriately. Tracked and maintained 998 log to review and process corrections necessary for pay, along with making ongoing corrections to overtime, finalized meal tickets, and cleared FLSAs (custody sign in sheets). Worked independently to assure that all documentation provided was logged, distributed and provided with any corrections to specialists. Familiarized self with websites that benefit state employees such as CalHR, SCO, Savings Plus, CalPERS, CDCR and CCHS. Assisted in providing staff with identification cards along with completing the Live Scan process for volunteers and possible employees.

Worked directly with clinical providers to avoid duplicate appointments. Ensure staff close appointments within 24 hours. Ensure Inmate/Patients (IPs) are scheduled and seen prior to compliance dates. Complete medical logs worked with a various of computer program including MedSTATS, eUHR along with SOMS. Review the "to-be-scheduled" report and "past due" reports to ensure all schedulers are completed and scheduling all I/Ps. Compiled and distributed the ducat list, protecting the privacy of the patient’s health care information. Prepared and delivered daily reports of clinic activity, including patients seen by the Registered Nurse and Primary Care Providers.

Provide adult screenings and referrals to drug and alcohol treatment for families that are involved with Child Welfare Services. Work with the client, social worker, attorneys and Court to determine the treatment program best suited for the client's needs. Was given access to highly confidential and pertinent reports. Facilitate the client transition into treatment and report the status to Child Welfare Service case workers. Along with being available to attend Team Decision Making meetings at CWS office and having open communication with CWS to ensure that the client is compliant within treatment. Working with the variety of attorneys involved in the matter and providing updates on their clients’ status. Advocated on behalf of participants in regards to progress, needs for resources and made referrals to assist participants with any other issues relating to their case. Duties also include sitting in hearings to confirm that client is ordered into DDC Level 2 and stand-by as added support to clients.