Joan Colon Ortiz

Adidas is a sportswear company. I worked in various departments, including returns, inflation, shoe customization, apparel packaging, and computer processing, in addition to being a coach and administrator.

• Improved return processing efficiency by implementing streamlined organizational systems and protocols.
• Assisted in training new employees on return processing procedures, contributing to improved team productivity levels.

I worked from a desk, serving customers and helping them log into the system so they could go to the right office. I helped translate and also worked at the food bank, which serves low-income people.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

• Processed customer orders and accurately handled payment transactions.
• Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
• Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
• Customer service, the job is selling men's and children's clothing

Adidas is a sportswear company. I worked in various departments, including returns, inflation, shoe customization, apparel packaging, and computer processing, in addition to being a coach and administrator.

• Improved return processing efficiency by implementing streamlined organizational systems and protocols.
• Assisted in training new employees on return processing procedures, contributing to improved team productivity levels.