Sylvia Joy Appiah Kwarteng
Aurora
Summary
Compassionate Bachelor of Science student with experience in home caregiving and retail customer service. Skilled in providing personal care, supporting daily activities, and delivering exceptional client and customer service. Reliable, communicative, and team-oriented, with a focus on quality care and efficient operations.
Overview
6
6
years of professional experience
Work History
OGD(Online Grocery Pickup)
Walmart
Aurora
07.2021 - Current
- Customer Service: Providing excellent service, resolving complaints, and ensuring customer satisfaction.
- Attention to Detail: Carefully selecting high-quality items and. Ensuring accuracy in order fulfillment.
- Time Management
- Adaptability
- Technology proficiency: Using handheld devices or apps to locate. Items and manage orders efficiently.
Caregiver (Home care)
Dungarvin, Elderlink
Colorado Springs
03.2020 - 07.2022
- Prepared meals and monitored dietary requirements.
- Helped with mobility and physical therapy exercises.
- Maintained a clean, safe home environment.
Patient-Centered Care and Safety
Compassionate, emotional support.
Education
Bachelor of Science -
Colorado State University- Pueblo
Pueblo, CO08-2023
High School Diploma -
Vista Ridge High School
Colorado Springs, CO05-2023
Bachelor of Science - Pre Physician Assistant
University of Colorado Denver
Denver, COSkills
- Customer service
- Safety compliance
- Relationship management
- Effective communication
- Attention to detail
- Emotional support
- Technology utilization
- Verbal communication
- Analytical and critical thinking
Required Licensure/Certifications
- CPR from The American Heart Association
Timeline
OGD(Online Grocery Pickup)
Walmart
07.2021 - Current
Caregiver (Home care)
Dungarvin, Elderlink
03.2020 - 07.2022
Bachelor of Science -
Colorado State University- Pueblo
High School Diploma -
Vista Ridge High School
Bachelor of Science - Pre Physician Assistant
University of Colorado Denver