Self-motivated individual who brings proven leadership, organizational and customer relations skills. Independently solves problems and encourages the team to stay positive and stay on task.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server/Hostess
The Brass Onion
07.2020 - Current
Served food and beverages promptly with focused attention to customer needs.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Inventory Control
Training
Interviews
Host Duties
Lead Daycare Teacher
Small Beginnings Child Development Center
03.2021 - 07.2024
Classroom Management
Provide the best education to students in a loving and safe environment.
Prepare, plan, and implement lesson plans and learning activities.
Responsible for the academic, social-emotional growth and development of each student.
Ensure the well-being of each individual student.
Starbucks Barista
Hy-Vee, Inc.
09.2018 - 08.2019
Prepare food and beverages
Customer Service
Teamwork
Maintained a clean and organized workspace for optimal productivity and safety.
Handle the cash register
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Culvers Crew Member
Culver's
05.2017 - 02.2018
Took orders, prepared meals, and collected payments.
Improved customer satisfaction by providing friendly and efficient service at the register.
Worked well with teammates and accepted coaching from management team.
Trained new team members on procedures, customer service, and sales techniques.
Promoted a positive work environment through effective communication and teamwork among staff members.
Worked front counter, drive-thru and other areas
Education
High School Diploma - GED
Sherwood Cass R-VIII
Creighton, MO
05.2020
Skills
Barista Experience
Serving
Host Experience
Food Service, Safety, and Handling
Cash handling
POS
OpenTable
Banquet Experience
Early Childhood Education
Curriculum Development
Classroom Management
Team Collaboration
Inventory Control
Cleaning and Sanitation
CPR
Certification
CPR Certification, 05/01/23, 05/01/25
Personal Information
Willing To Relocate: Anywhere
Authorized To Work: US for any employer
Timeline
Lead Daycare Teacher
Small Beginnings Child Development Center
03.2021 - 07.2024
Server/Hostess
The Brass Onion
07.2020 - Current
Starbucks Barista
Hy-Vee, Inc.
09.2018 - 08.2019
Culvers Crew Member
Culver's
05.2017 - 02.2018
CPR Certification, 05/01/23, 05/01/25
High School Diploma - GED
Sherwood Cass R-VIII
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